Rhyno's Ltd

Phoned Rhynos afternoon Nov. 10 re a blocked septic pipe. The service truck finally came at 5:50 p.m. The operator spent a total of 45 minutes at my house to clear the pipe. Invoice received for $431.25. They charged me the plumbing overtime rate of $135 twice (saying their minimum is 2 hrs). I was not told this when I called, they just mentioned that the after hours charge would be more than regular. I reached out to the Plumbing Manager as I see these charges as excessive. He was intransigent, insisting on the invoice total. This company is impervious to customer complaints and not only charges excessive rates but also unrelated to the actual the time on the job. My advice: DO NOT DEAL WITH THIS COMPANY.