D & J Flooring Centre

The salesman did not explain about extra expense for leveling and the baseboard needs to replace.
It was a poor workmanship, unethical, poor response time to fix, and refuse to replace the laminate floors that has chips.

I had a claim and chose a flooring that was close to mine. I was unaware of the type and thickness of the underlay that they were using as when i originally installed my flooring it was a thicker underlay due to a cement floor underneath. They installed the cheapest underlay, super thin. This cause a difference in the height of the baseboards (even with self levelling compound). A few weeks after install my floors buckled and i believe this is due to the underlay. When we installed our floor we had no problems for 5+ years. Now we have issues with air coming under the floor from the door due to the the lower floor. I would not recommend this company unless they put back what was originally there. The worker was definitely friendly and hard working however and not his fault for this disaster.

We recently enlisted the services of D & J Flooring Centre for the second time in the last 10 years. This time it was to replace the soiled stairwell carpeting in our townhouse unit. We were given an estimated quote from Steve that was firmed up following a detailed measurement of the work to be done. From the time of accepting the quote we only had to wait a couple of weeks for the installation which was professionally done to our complete satisfaction by Dan. Murray Clare, Coquitlam, B. C.

We had carpet in our entire apartment which we wanted replaced as soon as possible. I contacted D&J regarding getting a second quote for a flooring I had seen somewhere else. I did not tell them I already had a price per square foot. Their price came in $1 cheaper than the other supplier. As a result I went into their location to speak to them. Both Ryan's (there are two) were wonderful, both friendly and helpful. In the end I picked a different flooring than I originally requested the quote for. I was thrilled with how patient and accommodating D & J flooring was.

The only part which I felt could have been better was regarding baseboards. I did not just want the flat plain baseboards that they would put in. Also their cost for baseboards was based on total linear feet of the entire apartment. We have extensive amounts of floorboard heaters (one along every room wall) so essentially we would be charged even for feet which no baseboard was to be installed. I decided to see what it would cost if I provided my own baseboards and just had them install it, the price was ridiculous, still very high for something so simple. In the end I am ending up doing it myself

Other than that issue I have been thrilled by the customer service, selection and quality of materials.

Wanted to expand my kitchen flooring in through my living room. D&J provided me with the matching floor at a competitive price. Provided me with lots of advice as I was doing the install myself. Finished product is great and they took the extra box I had in return no problem.

We had good service from this company. They were on time and hardworking. I did feel that it took longer than needed to get the job done, and that it would have taken less time with two workers rather than just one, however the one that did the work was an exceptionally hard worker and friendly too.

The man from d & j flooring came out and installed our flooring. He measured up the corners including a difficult 90 degree round corner and cut and placed the tiles.

He left the place clean and tidy afterwards