Love Your Stairs

Carpet & Rug Retailers
2 Shale gate Toronto ON M3J 2P1
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 5 timesBest of 2020winner 5 times
Giving Back Award winnerGiving Back Awardwinner

Reviews for Love Your Stairs

Average customer rating:
9.9 10 (157 reviews)

Sort by

dm2002
dm2002
1 review Oakville, ON
10/10

New runner in new home

We had runners installed by Rizwan and the experience was top notch. He is professional, punctual and helpful. No high pressure sales tactics here. He showed us a variety of samples, gave his honest opinion, gave us other advice for our stairs and was easy to deal with over a period of a few weeks between consult and install. He was prompt with any questions or concerns before or after install. Highly recommend this company!

Was this review helpful?
Company Response

Thank you for sharing your personal experience about our customer service and carpet runner installation.
looking forward to serve your loved ones!

Always try to Excel in Good Deeds!
Team at Love Your Stairs!

kimberly Seymour from Markham
kimberly Seymour from Markham
2 reviews Markham, ON
10/10

Excellent Customer Service for our stair runner

Rizwan was very quick to accommodate my home service visit. He brought samples and helped us to choose a colour for our stairs.
As he had the sample is stock he was able to get the carpet installed the next day. The installer, Raheel did a great job.
His communication was great, dependable and checked to make sure we loved our carpet in the end. Thank you for such excellent customer service

Was this review helpful?
Company Response

Thank you Kimberly for choosing and showing confidence on our team at "Love Your Stairs". It was a great pleasure to serve you by installing your Stair carpet runner.

Looking forward to serve your loved ones!

Always try to Excel in Good Deeds!
Team at Love Your Stairs!

Angela
Angela
0 reviews Toronto, ON
10/10

Stair Runner

It was a really easy process from selecting to scheduling to completion. I have recommended them to a friend already.

Was this review helpful?
Company Response

Thank you Angela for giving us opportunity to serve you and sharing your personal experience about our customer service and stairs refinishing.

Looking forward to serve your family and friends!

Always try to Excel in Good Deeds!
Team at Love Your Stairs!

Private User
Private User
Private User reviews Toronto, ON
10/10

Staircase Runner

The team was professional and did a fantastic job. I highly recommend them for your next project.

Was this review helpful?
Company Response

Thank you for showing your confidence and giving us opportunity to install a carpet runner for stairs.

Always try to Excel in Good Deeds!
Team at Love Your Stairs

Nathalie in Toronto
Nathalie in Toronto
1 review Toronto, ON
10/10

Love Our New Runners

We’re really happy with our new runners. The carpet seems like great quality and they were installed very well. Plus the colours match our home perfectly. I’ll feel much safer carrying our baby down the stairs now!

Thank you Rizwan and Mark!

Was this review helpful?
Company Response

Thank you for taking time and sharing your personal experience about our customer service and carpet installation.

looking forward to serve your loved ones!

Always try to Excel in Good Deeds!
Team at Love Your Stairs

James in Toronto
James in Toronto
0 reviews Toronto, ON
10/10

Runner installed on stairs

Great customer experience, very prompt service from the first phone call, to the site visit and then install all basically within a week or so. We also needed a carpet that would stand up to our big dog, and we love the look of it! Excellent transaction and very fair pricing for very high quality work. Highly recommend their service!

2 of 2 people found this review helpful.
Was this review helpful?
Company Response

We are very pleased to know that we met your expectations in quality and workshop by installing your stair runner carpet.

Thank you for sharing your personal experience.

Always looking forward to Excel in Good Deeds!
Team at Love Your Stairs

Stacey of Bloor West
Stacey of Bloor West
1 review Toronto, ON
10/10

Stair runners

We had a wonderful and easy experience. Rizwan will take care of you. The carpet was installed within a week and we are very happy with the product.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for showing your trust on our team to install stair runner carpet. We are very happy to know that you are fully satisfied with our workmanship.

Always Try to Excel in Good Deeds
Team at Love Your Stairs

Private User
Private User
Private User reviews Vaughan, ON
10/10

Carpet Runner

Excellent, reliable service with prompt communication. Would definitely recommend this company for carpet runner choices and installation.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for showing your confidence to allow us to install a carpet runner for stairs.
we are honored to know that you are very much happy with our customer service and workmanship.

Always try to Excel in Good Deeds!
Team at Love Your Stairs!

HomeStars in Toronto
HomeStars in Toronto
1 review Toronto, ON
10/10

Excellent customer service!

We renovated a Victorian home in Cabbagetown and looked at a few different companies to install carpet runners on 3 flights of stairs. Rizwan is extremely professional and very helpful with respect to advice and suggestions for carpet selections. We ordered a pattern from the UK and it arrived and was installed within 2 weeks. We were very pleased with the product and overall quality of work. Likewise, Rizwan is excellent at customer service. You can tell he takes pride in his business.

Was this review helpful?
Company Response

Thank you for giving us opportunity to serve you by installing your beautiful stripe carpet runner for stairs.

We are honored to know that our team has met your expectations. Thank you for sharing your personal experience about our workmanship and customer service.

Always looking for to Excel in Good Deeds.
Team at Love Your Stairs

Robert in Toronto
Robert in Toronto
1 review Toronto, ON
10/10

Stair runner

Excellent service model and product. Very quick response to my enquire, a good selection of carpet to choose from, and quick, friendly, and excellent installation. I am a very happy customer.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Love Your Stairs

Love Your Stairs founded in 2003, also known as the Toronto Stair Runner Company, is a creative leader in developing Stair Runner ideas. Love Your Stairs transforms your ideas in to reality. Love Your Stairs carries an artisanal approach to our work by having an expert understanding of stair runners, stair refinishing, carpet runners, stair rebuilding, stair repair, carpet installation, laminate flooring, and hardwood flooring.
Love Your Stairs company has grown over the years through word of mouth referrals. We are a family sized business that always remains utterly personalized in our approach with clients and execution of work by closely monitoring and maintaining the optimum quality of workmanship in stair rebuilding and stair refinishing.
We offer the best selection of stair runners & carpets including a variety of services including stair refinishing, carpet runners, stair rebuilding, stair coverings, carpet runners for stairs, carpet for stairs, and stair repair. Love Your Stairs has a wide range including stair runners & carpets of all kinds, from carpet runners to custom rugs & wall-to-wall flooring. Our carpet designs include but not limited to a large selection of modern, stripped, geometric, natural & oriental styles of stair runner carpets to match your personality and to fulfill your home décor needs.

CATEGORIES
Carpet & Rug Retailers, Carpet Installers, Stair Builders, and Floor Laying & Refinishing
PRODUCTS
Sisal Natural Carpet, Sisal Stair Runner Sea grass Carpet, Natural Carpet Runner for Stairs, Wool Stair Runner, Stair runners, Wool Broadloom, Berber Carpet, Oriental Rugs, Oriental Runners for stairs and hallway, Contemporary rugs and Runners, Modern Runners, Custom Design Rugs and Runners for Staircase and Hallway, Red Carpet Runner, Plush Broadloom, Residential Carpet, Industrial Carpet, Commercial Carpet, Low Pile Carpet, High Pile Carpet, Geometric Carpet, Striped Rugs and Runners Carpet Wide Binding Tape Laminate Flooring Hardwood Flooring Engineered Flooring Vinyl Flooring
SERVICES
Carpet runner for Stairs Toronto Services Carpet Installation, Carpet for Stairs, Wall to wall Broadloom Installation, Flooring Installation, Stair Runner Installation, stairs rebuilding and, refinishing stairs, Carpet Edge Binding Service, Wide Cotton Edge Binding Services, Laminate Floor Installation Hardwood Floor Installation Engineered Flooring installation vinyl Flooring Sales and Installation Carpet Installers, Floor Installation
BRANDS
Godfreyhurst, Prestige mills, Stark, Stair runners, Shaw, Cortenaer Wool, Beaulieu, Stanton Carpet, Home Show, Mohawk, Dixie Home, Kane, Royal Dutch, Couristan, Cotton Tape, Kraus, Mashland,
STYLES
Custom design, Modern, Transitional, Traditional, Oriental, Victorian, Floral, Contemporary, Natural, Animal print, Geometric, Striped, Patterned, Sisal, Basket weave, Harri-bone, Chevron
SPECIALITIES
Stair Runner, Stair Coverings, Stairs Rebuilding, Stair Refinishing, Specialized in custom stair runners, Developing ideas in stair runners, Customize Runners for Stairs and Hallway, Natural Wool, sisal carpet runner for staircase and hallway, custom area rugs, Residential Carpet Installation, Industrial and Commercial Carpet Installation - Basement Carpeting
WEBSITE
http://www.loveyourstairs.ca
YEAR ESTABLISHED
2003
NUMBER OF EMPLOYEES
7
RETURN POLICY
100% Satisfaction Guranteed
PAYMENT METHOD
Cash, Cheque, E-Transfer, Visa, Master Card
LICENSES
WSIB
LIABILITY INSURANCE
Yes
DIPLOMAS
Graduate
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Minimum
BONDED
Yes
PROJECT RATE
Flexible
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Available
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.