Nimbus Water Systems Inc

I requested a service and paid a hefty price in 2017. I had some issues immediately after the service as no water in the salt tank. I reported and the technician came twice and told me everything alright. But they never put the system in filtration mode. It was running in bypass mode. I cane to know only last month when i called for a service. The technician told me the system was not under the right mode. When i called and complained, the lady attended the call told me it is my responsiblity to check the system and charged me another $200 for fixing it. I believe thescompany is not doing a good job and exploiting customers who does not know the system.