Nimbus Water Systems Inc

Water Filtration & Purification
112 Oakdale Road Toronto ON M3N 1V9
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67%

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Reviews by rating (past 12 months)

Reviews for Nimbus Water Systems Inc

Average customer rating:
7.4 10 (36 reviews)

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KK
KK
0 reviews East Gwillimbury, ON
0/10

Reverse Osmosis and Water Softener - Broken system not working

I have purchased both Reverse Osmosis and Water Softener and reverse osmosis system is broken with in one year. when contacted the customer service they are not willing to fix unless charges are paid even though the bill says 3 year warranty is covered

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GFL
GFL
0 reviews Toronto, ON
0/10

worst customer service ever

you could never get a good service from these guys. minimum 4 to 5 weeks to get a filter replacement. we are adding 5 more units from different company. will never give these guys any more business. i am sourcing my filters from another supplier.

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Burlington, ON
0/10

Service

Long wait time to service a water cooler, b/w 10 to 15 days. Service Technicians are inexperienced on equipment sold by Nimbus. Not a clear understand of equipment located on customer sites.

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Waterloo, ON
0/10

Don't trust them

They send one rep to break your equipment then they send another more senior one to replace it and charge you for it. Don't trust these guys what a rip off.

2 of 2 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
10/10

Nimbus

Nimbus has been my favourite water refill station here in Toronto. We’ve been refilling our 18.9 L gallon when nimbus was still at Wilson Avenue, Oakdale is a little bit far but it’s worth a drive.

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El Micko in London
El Micko in London
0 reviews Toronto, ON
10/10

Nimbus Water

I’ve tried so many different water bottle companies and they weren’t satisfactory to me. I learned about nimbus water from a relative and ever since then it’s the only water I drink. It feels and is more clean and fresh compared to water bottles.

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Ellajah in Scarborough
Ellajah in Scarborough
1 review Toronto, ON
10/10

Nimbus Water Refill Stations

We've been using Nimbus Water systems since when they were at Wilson Avenue. Nimbus' Water refill stations are great and clean. I love how they have a fountain where you are able to clean the gallons and the refill stations at OAKDALE Road are clean and are well maintained.

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Private User
Private User
Private User reviews Toronto, ON
2/10

Filter Replacement

I have owned a Nimbus water system for 8 years. The customer service at this company has declined significantly. I waited 3 weeks for a small repair. The service representative never followed-up to book an appointment. I had to call them. They don't seem to value their customers. We will be switching our system.

1 of 1 people found this review helpful.
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Savy n Dilshan in Brampton
Savy n Dilshan in Brampton
1 review Brampton, ON
9/10

Field Tech's are absolutely amazing

I had the pleasure of meeting an exciting, energetic, fun and educated sales person by the name of Robert. I did not want to do further research on which water system to purchase based on the information I received from Robert.
2 weeks later a service tech name Derrick and his partner installed half of the units and I had never had an entertaining conversation with a service tech like I did with Derrick. He was super friendly and accommodating.
The only downfall I experienced with the company is with customer service as I had to follow up to book the second installation appointment as oppose to them contacting me and it took over 1 week for them to book an appointment.
2 weeks later another service tech name Tony came by and install the rest of the unit and he was also super friendly and nice.
With all my experiences dealing with the field employees I am very happy.

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Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Great tasting water!

I have been receiving water from Nimbus for over 5 years and followed them from the location on Wilson Ave in Toronto to Oakland Ave. Well worth the extra drive

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nimbus Water Systems Inc

Nimbus Water Systems® is a Canadian company providing water filtration systems to the residential, commercial and industrial markets.

Nimbus represents quality manufacturers and is dedicated to providing innovative water treatment solutions. Nimbus encourages consumers to go Bottleless® with a line of alternate options to bottled water. Nimbus supplies customized solutions incorporating pre-treatment and RO, NF, UF, DI and EDI. Nimbus has a fleet of certified technicians servicing most makes of water treatment equipment.

Call us today 416-398-2028

CATEGORIES
Water Filtration & Purification
PRODUCTS
Whole house water treatment, Drinking water treatment, Reverse Osmosis water filter, Bottleless water coolers, Home Water Softeners, Commercial water filters
SERVICES
Point of entry and point of use residential, business and commercial water treatment installation and service of any kind
BRANDS
Nimbus, GE, Kinetico, PHSI, WATTS, TrojanUV, Sterilight, VIQUA, Fleck, Pentek and more
SPECIALITIES
Water treatment equipment installations and service
WEBSITE
http://nimbuswatersystems.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
80
RETURN POLICY
Varies case by case
PAYMENT METHOD
VISA, MasterCard, Debit, Check, Cash
LICENSES
WQA, CWQA
MEMBERSHIPS
BILD, CFIG
LIABILITY INSURANCE
Yes
DIPLOMAS
Certified Water Technicians
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Manufacturer's warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.