Repair and Maintenance of Furnace and Hot Water Heater
I’ve had these guys do furnace repair and maintenance as well as hot water heater repair for me. They’re a bit expensive in my opinion. For example, when I was away on holiday they came to a rental property of mine and fixed a hot water heater. It ended up being $750 and they didn’t even call me beforehand to let me know about it. They just went ahead and fixed it. I could have bought a whole new hot water heater for that price. Anyway, I probably won’t do anymore business with them. I plan to get a contract with another company.
- Approximate cost of services:
- $0.00
- Company Response
Hello Terry - If you have time I would really appreciate if you could give the office a call and ask to speak to Janae. I am the office manager and I would really like to see if we can look into this for you; as installing parts prior to getting approval is certainly not the norm for us at all - it's actually against company policy. My memory of this is having me wonder if this was the property where a tenant has told us to go ahead with the parts as the property owner was out of the country at the time and they had no hot water.
Regardless, please do call the office as your patronage to our company is highly appreciated and we really would like to make this right!