One of the elder plumbing sale specialist isn’t acting professionally. A fine and polite manner to assist client for their problem and needs would be necessary, there was one quote from what he said during my purchase” hi sir, this is the product that I think you r looking for. Don’t get me wrong. It could fit but it won’t, bring it back anytime with the receipt and I will refund the money for you.”
After that, I decide to change the whole mechanic instead of changing that specific part, that elder sale was like” sorry sir, this product is been too long and the receipt is old. I can’t do the return for you.”
I think I learn my lesson from such “professional sale rep” have done this for years. I would not recommended any of my friends and business over. Good luck ~