They don't respect their agreement
Incredibly unprofessional and unreliable company. I didn't want to deal with them, but LG suggested them to repair my fridge under extended warranty.
My fridge is dead for about two weeks now. All the food it is a compromise - who is paying for that?
Bayview Home Appliances received the parts in stock and since I called them every single day and all I hear from the other line "someone will call you to book an appointment" - that's every day! Same results, nobody bothers to call me back or to let me know if they even bother to show up or not.
I am working right now to file documents to authorities, and I involve LG, Home Depot and Bayview Home Appliances.
So much for paying for extended warranty ... Hopefully, this is an isolated incident, but just in case, please be aware if you ever need to come across with this company, don't say you were not warned.
- Approximate cost of services:
- $0.00