Markelangelo's

Roofing
Ottawa ON K4C 1G8
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HomeStars  >  Roofing in Nepean  >  Markelangelo's  >  Roof leak fix
Private User
Private User
0 reviews Ottawa, ON
10/10

Roof leak fix

I had an intermittent leak from my roof down through a bulkhead. I had a quote from another roofing company saying that a large section of the roof had to be replaced for a cost of about $2000. I sent an email to Markelangelo's the evening of April 15th, and by noon on the 16th Danny was on my roof trying to solve the problem. He was thorough in his investigation and explained what he was doing and what he was looking for each step of the way. He found a problem and fixed it, but we had no way to verify because it wasn't currently raining. Unfortunately this was a fix but not the cause of the leak, and I had another leak over the next weekend. Danny said to let him know the next time it leaked, which was today. I sent him a message in the morning and he made space in his day to drop by. He got back on the roof, and this time with an active leak found the real leak location. He made the fix for no additional charge and left me feeling good about the entire process.

I could not be more happy with my service. To me, it is not important that he got it right the first time - the spot had been leaking for years so one more day of a leak was not a big deal. He stood by his service and wanted my problem to be solved just as much as I did, and for that I would recommend him and Markelangelo's to anyone I know. Thanks Danny!

Approximate cost of services:
$350.00
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Company Response

Thank you Clay for the honest review. At Markelangelo's we treat our customers like family members. We don't stop until the leak is fixed and everyone is happy. See you in a few years when your roof needs a "tune up".