Markelangelo's

Roofing
1584 Old Montreal Rd. Ottawa ON K4C 1G8
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Markelangelo's
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98%

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Reviews by rating (past 12 months)
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Best of 2021 winner 4 timesBest of 2021winner 4 times

Reviews for Markelangelo's

Average customer rating:
10 10 (91 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
10/10

First Time Customer - Very Satisfied

This was our first time using Markelangelo's. They provided a great initial consultation and walked us through all of the options and answered all of our questions. The team that did the work was great as well. Very efficient, competent and friendly as well. We also appreciated the follow up after the job was done top make sure that we were happy with the work. Highly recommended!

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Company Response

Wonderful to hear! We're so glad you had a great first experience with us. Whether it's your first, second or last roof, we aim to provide a consistent, friendly and high quality service. Thank you for choosing Markelangelo's!

Lynn
Lynn
1 review Ottawa, ON
10/10

Amazing Service-Highly Recommend!

This the second time I have used Markelangelo's Roofing (first time was at my old home in Barrhaven a few years ago and this time on my house in Old Ottawa South) and they simply do not disappoint. Mark was prompt, coming out to my home, giving me a competitive quote on the spot and even making a second trip out when I changed my mind about the shingle colour I wanted. Their staff were all very pleasant and incredibly hardworking. They left the property in immaculate condition and, of course, did a fantastic job on the roof. I highly highly recommend them!

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Company Response

One great roofing experience is lucky in the roofing industry. Two great roofing experiences is on a whole other level of amazing! It is this kind of review that keeps us working as hard as we do to provide a unique and memorable roofing experience. At Markelangelo's we do roofing differently. Thanks for having us back a second time and I'm sure we will see you around the neighbourhood.

Guylaine from Ottawa
Guylaine from Ottawa
2 reviews Ottawa, ON
10/10

Great company to deal with

I had dealt with the owner 15 years previously for a painting job, so I knew he was very reliable and ensured a quality job. Was not disappointed with the roof. The crew that came out were professional, were very careful with shrubs and other outdoor equipment, and did a great job. We are very happy with the finished product. The company was very easy to deal with and kept us updated on a continual basis.

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Company Response

Hi Guylaine, thank you for such a kind review. Although we no longer paint homes, we do install the highest quality roofs in Ottawa. We stand by our installs with a 20 year workmanship warranty because let's face it, anything can happen to roofs and we want our customers feeling safe. See you in 5 years for your first inspection and time-up, until then!

Susan and Geoff Norquay
Susan and Geoff Norquay
0 reviews Ottawa, ON
10/10

Great job

We have recently had our roof and a skylight replaced by Markelangelos and we want to give a shout out to the crew who came to do the work. They were on time, efficient, hard working, professional and above all pleasant to deal with. Nothing was too much trouble, including moving plant pots and deck furniture out of harm’s way and then back when the job was done. They kept us informed about their progress and what was going to happen next. They finished on time, even while ducking the occasional shower. What a team, what a company. Cannot recommend them highly enough.

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Company Response

Thank you Susan and Geoff, such a nice review and a testament to what you can expect when you hire Markelangelo's. Good communication, polite employees and high quality workmanship is what we're all about. We appreciate the trust you placed in our team and we're glad to have been given the opportunity to work for you.

Gladys in Ottawa
Gladys in Ottawa
2 reviews Ottawa, ON
10/10

New GAF roof with Velux skylights installation by Markelangelo's in May 2021

June 2021 update

Markelangelo's just finished our GAF new roof installation at end of May 2021. We were very happy with them - good quality of work, great attention to detail and very polite staff.

One month prior to start of work, its Operation's Manager Danny was proactively in touch with us to inform us what's ahead. The week prior to the start of work, Danny carefully remeasured our skylight opening, and reconfirmed our color choice for mental flashing. Danny also came back in person after the new roof installation to ensure the site is completely cleaned up, particularly our front garden which had extensive landscaping and our interlocked driveway.

The installation team led by foreman Steve truly impressed us. They were punctually starting every morning by 7am. Very hard working with great attention to detail: From knocking on our neighbour's door ahead of project to get permission for access, to ensuring our landscaping are well protected'; from bringing down the bricks from chimney with extra care, to cleaning up each night after a very long day (12 hours+) before they left.

We also found this team truly listens and acts like they are one. Everyone on the team is ready and happy to answer our questions and patiently explain the what, how and why. This team was able to quickly address all items we brought to their attention during installation. Say-do ratio is top notch vs any other contractors we've used.

We did carefully chose Markelangelo based on neighbours' recommendation, homestar reviews and pricing competitiveness (see our earlier review from Nov 2020). For experienced roof installer with comparable years of experience, we're very happy with the end result and thoroughly enjoyed the experience. We will strong recommend Markelangelo to anyone considering roof project in Ottawa.

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Original review from Nov 2020

We just selected Markelangelo's Roofing for our new roof install next spring and thought to share our decision process for everyone's reference.

Mark did a few roofs on our block in the past. we talked to these neighbours whose roofs were done by Mark 10+ years ago and received solid recommendation on workmanship and also responsiveness years after they paid the roof in full. For us that speaks loudest in terms of consumer confidence and satisfaction.

We obtained several quotes from various sources over a 4 week period. All were recommended by either online or in person reviews. Mark's quote is among the most competitive when compared to other vendors with similar # of years in business, for similar roof system offering. We especially liked Mark's attention to detail noticing the specifics of my roof, ventilation, and fascia when he came in person to discuss the quote.

Third, the interaction with Markelangelo's office staff has been consistently outstanding. Jessica and Andi work tireless to help us understand the details and revised the quote several time to fit our exact needs. These two ladies have always been positive and very responsive. Both of which went the extra miles to win our confidence.

Lastly, even though there are very limited google reviews posted online vs other roofing vendors, we read through a lot more reviews over Homestars ... which backs up on high quality workmanship and a long standing trustworthy business.

We feel confident in our new roofing system choice. We will report back on our experience with the roof installation when Markelangelo's roofing completes the job in May 2021.

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Company Response

Thank you for such a detailed and honest review. We take great pride in our work and it shows. Along the entire process from the initial meeting to inspecting the completed project, we go above and beyond to make sure our customers have an outstanding experience. More importantly, as you've noted, once the roof is paid for we don't disappear. We will always be here if you need us!

Thank you for being such wonderful customers to work for! Have a great summer!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Full roof replacement

No issues at all with the work they did. Super clear comms, super friendly folk and super great job that was done. And it's making me do more then 30 words, so that's why this last sentence is written.

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Company Response

Thanks for hitting the 30 word minimum! Other appropriate last sentences that would have been acceptable:

"Markelangelo's is the best roofing company in Ottawa!"
"I'm so glad I chose Markelangelo's because they're the best"
"I would never choose a different company for my roofing needs"
"I was so happy with my new roof I paid them an extra $1000!"

All jokes aside, thank you for leaving us a review and please call us for any of your exterior renovation needs!

Agoulet in Markham
Agoulet in Markham
1 review Ottawa, ON
10/10

Roof Check, Inspection

Had an issue with some gutters at my front door, that another company installed. Had called the original installers who pushed for this as “not warranty” work. Decided to call someone else (Markelangelo) and see how they would respond.

Danny came out, fixed the issue in short order, and reviewed the rest of the gutters / roof for any other potential issues.

Highly recommend for professionalism and thorough work!

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Company Response

We're always happy to fix other people's work. We will always stand by our work or come to fix the issue or solve the problem!

Thanks for the review and we're always here if you need us!

rabbit in Ottawa
rabbit in Ottawa
1 review Ottawa, ON
10/10

New Roof plus Gutter Installation

Great work done by Danny and the crew! Roof looks fantastic and functioning great during this first rain post install.

They recommended adding gutters on a section of our upper roof that didn't have any to prevent the run off from landing on the lower roof and increase its longevity. An added benefit of the new section of gutters is that is it much quieter in the bedrooms on that side of the house now that the run off isn't pounding the lower roof.

The crew was professional, clean and put in long hours to get the roof done in one day which was greatly appreciated during a long stretch of working from home.

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Company Response

Thank you for your kind review! We're really glad the sound of falling rain won't keep you up at night. Not only that, but the water falling off the top won't ruin the shingles on the first story. Enjoy your new roof and have a great summer!

Rob
Rob
1 review Ottawa, ON
10/10

New roof and leak detection

We hired Markelangelo's to redo our roof and to also solve a problem with water sometimes leaking in around our chimney. Danny was very thorough in his investigation of the leak (from inside and outside), and very clear in explaining the cause and what he would do to fix it. The whole crew was very friendly and took all the necessary safety precautions while on the roof. We're very happy with our new roof and know that if we have any issues in the future that Danny and his team will be back to fix it. Thank you, Markelangelo's!

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Company Response

Thank you Rob! What a great testament to our excellent customer service and aftercare. We treat our customers like family members and our number one priority is making sure our customers are happy and satisfied.

Enjoy your new roof!

John in Alliston
John in Alliston
0 reviews New Tecumseth, ON
10/10

Replacement of entire roof shingles

Was an absolute pleasure to work with this amazing company. Very professional very courteous very clean I cannot say enough good things about them. The price was very competitive and fair the workers were absolutely amazing. They showed up early in the morning left in the afternoon and you couldn't even tell that they were here. They cleaned up everything it was absolutely amazing. Definitely a professional job very professional stuff I will be recommending them to many people. Outstanding work guys keep it up.

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Company Response

Thanks John, we strive to provide our customers with a unique roofing experience. We're glad to have yet another happy customer and we look forward to seeing you around the neighbourhood. I'm sure we'll be back to give your neighbours their unique experience.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Markelangelo's

MARKELANGELO'S ROOFING serves the greater Ottawa area. We are a professional and trustworthy company with a proven track record. We have fully trained, certified employees who specialize in specific installation procedures and focus 100% on quality control to ensure your satisfaction with the final product.
 
As a testament to our exceptional level of service, our clients eagerly recommend us to friends and family. In fact, we built Markelangelo’s solely through word of mouth.

We are very aware of how our business impacts the environment. We contribute by participating in recycling programs available at local landfills. All garbage, shingles, metal and wood are separated before we take our dump trailers to these landfills. Each waste product is then put into its appropriate area of the landfill and processed. We save approximately a thousand tonnes of material being buried in landfills every year.

CATEGORIES
Roofing
PRODUCTS
architectural shingles,
SERVICES
re-roofing, roof repairs, snow removal, gutter installation.
BRANDS
GAF, BP, Certainteed, Owens Corning
STYLES
GAF Timberline High Definition and Natural Shadow; BP Mystique and Everest, CertainTeed Landmark, Owens Corning
WEBSITE
http://markelangelos.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Cheque, E-transfer, Credit card (M/C, Visa)
LICENSES
GAF Certified Green Roofer and Weather Stopper Contractor; BP Weather-Tite Certified Roofer
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
20 years on workmanship; lifetime on roofing materials
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.