Markelangelo's

Roofing
Ottawa ON K4C 1G8
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Roofing
Markelangelo's
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Reviews for Markelangelo's

Average customer rating:
10 10 (129 reviews)

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Anthony in Moncton
Anthony in Moncton
0 reviews Ottawa, ON
10/10

roof replacement

Had the roof replaced (large, high roof with a steep pitch). The team was friendly and fast with the install and I really appreciated the talk prior to the beginning of the job and the overview after it was finished. I also appreciate the attention taken to clean up the site and care during the work. I would highly recommend this company for your roofing needs.

Approximate cost of services:
$21,000.00
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Company Response

Thank you Anthony! This is a great review! We always do our best to provide the highest quality installation, the cleanest properties and the friendliest service in Ottawa! If you ever need us, we're only a phone call away!

Danny

Pete
Pete
1 review Ottawa, ON
10/10

Roof Replacement

I am currently looking across at my neighbours roof where there are 2 workers removing shingles. There are only 2 pieces of tarp in the front yard and, as yet no waste bin. When Markelangelo's did our roof 2 weeks BEFORE the storm in May they arrived early with at least 6 workers who spent the first hour spreading heavy duty tarp around every side of the house. They also used 4 x 8 ft sheets of plywood tacked together as A frames over all of our garden. This was far beyond my expectations. They literally blocked sunlight front entering our
windows with all the protection and nail/waste protection they placed around the house.

The worked performed was continuous and professional. They answered our questions as to progress. They didn't curse and swear (at least not out loud) and they didn't blare music for the entire neighbourhood. By the end of the day there must have been 8 or 9 workers on site - our roof isn't large. They told us of two minor spots to be completed the next day which they did. They perform a thorough inspection and sweep both days after their work. Danny arrived a couple of days afterwards and did another thorough inspection of the work and a further so of the property for nails and debris. He then spent 15 minutes reviewing the warranty and telling us how to deal with any future issues that could arise.

For anyone reading this I'll recap from our beginning I had 7 companies give quotes. Only 2 actually recommended that we sit together and review the quote (MARKELANGELO'S was one). Some companies said I didn't even need to be there when they looked at the roof - I suggest people avoid these. Most quotes where similarity priced, but Mark's included all the premium materials from their shingle maker whereas some others were a mix of cheaper underlay, starter shingles, and caps. I had a couple a requests for additions which
Mark accommodated at no additional cost.

So from the beginning to the end I felt my business was valued and that I paid a fair price for high quality work. As mentioned this was completed 2 weeks before the May storm in Ottawa. Our roof is perfectly ok.

Approximate cost of services:
$11,000.00
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Company Response

I must say Pete, it has been a while since we've received such a personal and detailed review. We really appreciate the time it took you to put your thoughts down for this review. We work hard to give our customers the roofing experience they deserve and, with your testimonial, our hope is that everyone who isn't sure about Markelangelo's reads this and chooses us! We really want people to think about roofers as hard working, polite and trustworthy tradespeople, and your review gets us closer to that goal. Thank you very much for choosing Markelangelo's. There isn't a storm out there that can go against a Markelangelo's Roof! Plus, we will still answer the phone in 10 years when you have a question or concern!

Ryan
Ryan
1 review Ottawa, ON
10/10

Great job

We are very happy with the reshingling job Markelangelos did on our roof. The crew was very professional, on time, and completed the job in a reasonable amount of time. Mark (owner) was very knowledgable and offered good advice. I would highly recommend these guys, and the neighbours have taken notice of how good it looks, Id expect they will get more calls from the neighbourhood. Thanks for the great service!

Approximate cost of services:
$17,500.00
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Company Response

One of the best feelings we get as roofers is when neighbours come out and ask us for quotes. It's a testament to how our crews work on the roof. We always strive for kindness, politeness, cleanliness and excellent customer service. Thank you Ryan for choosing Markelangelo’s and we will hopefully see you back in the neighbourhood!

Private User
Private User
Private User reviews Ottawa, ON
10/10

New Roof

Markelangelo's came highly recommended to us and we are so happy that we chose them to install our new roof. They are knowledgeable, efficient and thorough from beginning to end. Thank you Mark to you and your exceptional staff!

Approximate cost of services:
$12,500.00
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Company Response

Thank you very much for taking the time to leave us a review. Your words give us the motivation to keep being one of Ottawas best roofing and insulation company's!

Sherri
Sherri
1 review Ottawa, ON
10/10

Great Experience

I had a great experience with Markelangelo last summer when they redid my roof. There were a few minor things to follow up on afterwards but they were prompt in addressing it. I would definitely recommend them again.

Approximate cost of services:
$6,500.00
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Company Response

Sherri! Thank you for this glowing review! No ones perfect, what’s important is we’ll always be here for after service. We will always pick up the phone.

Stephanie in Mississauga
Stephanie in Mississauga
0 reviews Ottawa, ON
10/10

Chimney Cap Replacement

We reached out to Markelangelo's after we spotted a leak in our garage that seemed to be caused by the chimney. They were quick to respond and have someone come by to diagnose the problem and provide a quote, and came back a few days later to replace the chimney cap. The company (especially Danny, Mark, and Andi) are super professional, friendly, and knowledgeable about their work. We wouldn’t hesitate to contact them again should we need their services, and we’d gladly recommend them to others. A lot of companies can learn a thing or two from Markelangelo's dedication to customer service.

Approximate cost of services:
$450.00
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Company Response

Wow! Those are some pretty big claims to make! It's a good thing we can back them up! Thank you for trusting us with your home and we're proud that we could make such a positive impression. Anything you need, Markelangelo's is here.

S.M
S.M
3 reviews Ottawa, ON
10/10

Leak

They were great! Very quick to respond, very helpful and generous with their time and advice. They went above and beyond. Special thanks to Danny and Mark.

Approximate cost of services:
$350.00
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Company Response

Thank you for leaving us this review! We believe in working with customers who are fully informed and educated on the purchase they are making. That is why we take the time to discuss and explain what we are doing and to answer any questions our customers. Mark and Danny give their thanks for choosing Markelangelo's!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Project was installation of roof baffles and attic insulation

Great job by Michelangelo’s Roofing & Insulation. We had our roof completed by then 14 years ago - called due to a leak - however it was due to extreme cold and lack of airflow in the attic. Fixed with roof baffles and upgraded and increased our insulation. Toasty warm and no leaks!

Approximate cost of services:
$4,500.00
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Company Response

14 years later and we're still picking up the phone! What a testament to the after service we provide. Let's face it, winter is hard on roofs. We will be there to pick up the phone whether it's our roof that's leaking, or you're calling for the first time. Count on Markelangelo’s to be there!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Would use again

Excellent customer service, quality of repair, professionalism, friendliness, and timeliness. Will use again and recommend to others.

Approximate cost of services:
$350.00
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Company Response

Thank you so much for this review! It's nice to hear that we are doing things right and our customers are happy. We look forward to serving you again.

Heather
Heather
0 reviews Ottawa, ON
10/10

Attic insulation

Great overall experience with Markelangelo's. Needed our bathroom fan fixed because it wasn't properly insulated. Knew we likely needed additional insulation too. Requested a quote and Mark was able to take a look pretty quickly. Very personable and did a great job explaining what was required. Work was completed quickly and efficiently and Danny did an excellent job explaining how it went. Definitely recommend Markelangelo's!

Approximate cost of services:
$3,000.00
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Company Response

Thank you for this kind review. We're all really happy that you're a satisfied Markelangelo’s customer. Rest easy knowing that we're always here if you need us!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Markelangelo's

MARKELANGELO'S ROOFING serves the greater Ottawa area. We are a professional and trustworthy company with a proven track record. We have fully trained, certified employees who specialize in specific installation procedures and focus 100% on quality control to ensure your satisfaction with the final product.
 
As a testament to our exceptional level of service, our clients eagerly recommend us to friends and family. In fact, we built Markelangelo’s solely through word of mouth.

We are very aware of how our business impacts the environment. We contribute by participating in recycling programs available at local landfills. All garbage, shingles, metal and wood are separated before we take our dump trailers to these landfills. Each waste product is then put into its appropriate area of the landfill and processed. We save approximately a thousand tonnes of material being buried in landfills every year.

CATEGORIES
Roofing, Gutters & Eavestroughs, and Insulation
PRODUCTS
architectural shingles,
SERVICES
re-roofing, roof repairs, snow removal, gutter installation.
BRANDS
GAF, BP, Certainteed, Owens Corning
STYLES
GAF Timberline High Definition (HDZ) and Natural Shadow; BP Mystique and Everest, CertainTeed Landmark, Owens Corning
WEBSITE
http://markelangelos.com
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Cheque, E-transfer, Credit card (M/C, Visa)
LICENSES
GAF Certified Green Roofer and Weather Stopper Contractor; BP Weather-Tite Certified Roofer
MEMBERSHIPS
BBB, Ottawa Construction Association
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
20 years on workmanship; lifetime on roofing materials
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