Western Bathrooms & Liners

Bathroom Renovation
501 Cleveland Crescent SE Calgary AB T2G 4R8
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Bathroom Renovation
Western Bathrooms & Liners
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84%

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Reviews by rating (past 12 months)

Reviews for Western Bathrooms & Liners

Average customer rating:
8.2 10 (46 reviews)

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Jv from Calgary
Jv from Calgary
1 review Calgary, AB
8/10

3 bathroom reno

When I read some of the reviews on this page I was completely suspect of their ability to deliver in the time frame promised. Everyone was top notch and couldn't be happier with the outcome. These guys did a great job.

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Company Response

Thanks JV!

We are always here is you need a 4th bathroom done! We just hopped into the technological age and are so happy to see the great things people have to say about our company.

We look forward to servicing you in the future!

- The Western Team

Lorraine A.
Lorraine A.
4 reviews Calgary, AB
5/10

Bathroom reno (package)

We purchased a package deal from Western which included a tub, toilet, sink and vanity for a small bathroom. We upgraded the toilet and tub, the latter had to be special ordered. After 2 weeks, they arrived with the wrong tub. This was blamed on their distributor, but clearly no one had bothered to check whether what was delivered to them was correct. We had to wait 10 days for the right one, and another 3 after that for the tiler. After he finished, the electrician came back to put in our lights and hook up the (air jet) tub. The workmanship is fine, but they made no effort to compensate for taking 3 weeks for what was supposed to be a 2-day job. Also, people don't bother to call in when they are sick or late, and Inter-office communication is poor at best.

0 of 1 people found this review helpful.
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Company Response

Hello Lorraine,
I am sorry to hear about your wait time, unfortunately I am unable to pull your invoice through Homestars because of how long ago your review was done and at the time also we were unaware of Homestars and that there had been reviews.
I know at the time are showroom was being relocated and are management was going into some changes. But never the less communication is key and I am sorry of the hold time.
Custom orders can take time and sometimes shipments do effect the timelines. If there is anything I can do please contact me (Daniel) and I can come out and have a chat and see if we can come to a better solution for you.

Darell  from Calgary
Darell from Calgary
1 review Calgary, AB
10/10

Bathroom Renovation

I did some good research when I wanted to get my bathroom renovated, and because it was my master bath. There wasn't much recent about western - and I seen mixed reviews. After getting my estimate from them I felt pretty comfortable. The salesman answered all my questions well and he gave me a great price compared to a couple other estimates I had. I went to the showroom, picked out everything I wanted, and went ahead. It was fast and done very well. 10 out of 10, already told the guys at work about this company. Will look to them my next reno in this house or the next. Thanks western

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Company Response

Hey Darell!

Though this review was done a while ago we are so pleased to have your feedback! It helps our future customers get a good insight into the quality of work and the level of satisfaction we adhere to in ever single job we do, or have done in 26 years.

Thank you so much for your review and we look forward to working with you on any future renovation needs you may have!!

- The Western Team

 James from Calgary from Calgary
James from Calgary from Calgary
1 review Calgary, AB
0/10

2 bathrooms

Terrible salesman (David), was misleading and untruthful on more than one occasion. Pricing was totally unfair. Anything out of the norm or slightly "custom" threw them for a loop and they charged excessive amounts to do it. Could barely communicate with the tiler so what the sales guy promised us was not communicated to him. Don't get granite through them, the guy they use has limited poor quality remnants of granite to choose from. Just a nightmare! So disappointed in our decision to choose this company. Not what we expected at all. But I guess that's why they have to pay for full page add in a newspaper because "word-of-mouth" would not bring them any business. Not sure how they have been in business for 20+ years???

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Dan McDougall from Calgary
Dan McDougall from Calgary
6 reviews Calgary, AB

First Review

1/10

total bathroom renovation

This company was awful. They moved the start date twice. They covered a heat vent when they did the sub floor and refused to re-tile after removing tiles to re-open the vent. They were rude and evasive when asked to fix problems. It was a bad experience!

1 of 2 people found this review helpful.
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L.Ko from Calgary
L.Ko from Calgary
2 reviews Calgary, AB
9/10

Renovate single family main bathroom

Completely renovated existing main bathroom with new tub, shower, and ceramic tile on floor. Found WBL to be helpful and professional. Sent a crew of workers in to complete the job as quickly as possible. Were able to perform special request for floor and wall pattern. Very satisfied with materials and workmanship.

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Company Response

Dear L.Ko

We do realize this review is dated but none the less have to thank you for your feedback!

As a member of the community for 26 years we realize that not all wishes, nor all bathrooms are the same. Any request we can fulfill to its fullest, we will most definitely deliver!

If you ever have any questions or have renovation needs, please don't hesitate to give us a call!

- The Western Team

Beverly in Calgary
Beverly in Calgary
1 review Calgary, AB
10/10

bathroom renovation

Our family had a bathroom done by this company and they have done an excellent job. They were accommodating and patient as we had some issues picking out the tiles (as not everyone in our home agreed) . The bathroom was complete in a timely span and we are so happy with the result (and the compliments). I recommend this company to my fellow calgarians, as it took us some time to find the right company.

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Company Response

Beverly,

Thank you so much for this review. As a company we pride ourselves in always putting the customers needs first, and try to always serve you the best we can. Not everyone has the same taste, so as long as we have ample time to order in your newest pick, or you don't mind the added order time, we are always happy to find a solution to make everyone in the home as happy as possible!

If you ever have any questions or would like to explore future renovation needs please never hesitate to give us a call!

- The Western Team

T Jeffries in Calgary
T Jeffries in Calgary
2 reviews Calgary, AB
1/10

Bathroom Renos

It started with a delay in starting, then when it was finally completed within weeks the linoleum lifted and the mortar between the tiles was cracked and the problems with them taking responsibility was horrible and very delayed. The crack has never been repaired. Not a very customer oriented business especially when they did all 3 bathrooms.

1 of 1 people found this review helpful.
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Anselm Busslinger in Calgary
Anselm Busslinger in Calgary
2 reviews Calgary, AB

First Review

8/10

Family Main Bathroom Reno

Main family bathroom reno was done with finishes requested in an efficient timely fashion with no delays and as promised. Very pleasanrt sales and work crew to deal with from start to finis.

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Company Response

Anselm,

Thank you kindly for this review! Though it has been some time since Western has worked with you, we are starting to really focus on our online presence. Reading this and knowing how happy you are with your bathroom renovation is all we need to give us a smile here.

So happy you liked working with our team, as we always love working with each of our customers to design a beautiful, luxurious bathroom!

If you ever have any questions or want to explore future renovation needs, please do not hesitate to contact us at your convenience!

- The Western Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Western Bathrooms & Liners

At Western Bathrooms & Liners, we aren't special because we believe we are (though our moms sure think so,) - but we have experienced, tailored and progressed in the industry for over 26 years.

Western Bathrooms & Liners was the first company that started offering bathroom packages, which we announce weekly in local newspapers. Our services include complete bathroom renovations, such as flooring, heated tile flooring, vanity and countertops, granite, laminate, toilet installation, tub to shower conversions, tiling bathrooms, new plumbing, ensures and custom designed bathrooms and more . Western bathrooms offers Calgarians great value for their dollar. We are fully insured, bonded, have workman's compensation, and all of our employees and workers are fully trained and certified in their fields.

There is a different specialist for each aspect of your renovation, meaning the same person installing your tub and toilet will not be the same person as doing your tiling, or installing your glass for your shower or your granite counter top.

After completing over 26,000 bathroom renovations in Calgary, we are proud to stand by our great reputation and our quality work.

CATEGORIES
Bathroom Renovation
SERVICES
Bathrooms renovation, Bathroom design, Bathroom Redesign, Vanity installation, Granite installation, Shower Renovation, Tub to Shower conversion, Ensuite renovation
BRANDS
Schluter, Delta, Moen, Kohler, American Standard, Grohe, Acri-Tech, Hytec, Maax'Spa, Toto, Caroma, Bain Ultra
SPECIALITIES
Bathroom Design, Ensuite Design, Ensuite Renovation, Bathroom Renovation
WEBSITE
http://www.westernbathrooms.ca/
YEAR ESTABLISHED
1990
PAYMENT METHOD
Debit, Credit, Cheque
LICENSES
Alberta Services
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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