Horrible service at a premium price
Toronto
I bought a floor model faucet. After it was installed, I notice that there was no aerator. I called to get it replaced. After six months and 2 failed attempts where they sent me the wrong size, they finally said, "floor models are as is". I assumed that referred to cosmetics not whether it was working properly. Anyway, I will go to the plumbing supply store and pick up the $6 part myself. They don't serve customers. They just take orders. They are also not knowledgeable about what they sell since they don't seem to know what the correct size part was
- Approximate cost of services:
- $200.00
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