Northwest Gas Ltd

Heating & Air Conditioning
171 Advance Boulevard Brampton ON L6T 4Z6
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98%

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Reviews by rating (past 12 months)
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Best of 2020 winner 5 timesBest of 2020winner 5 times

Reviews for Northwest Gas Ltd

Average customer rating:
10 10 (133 reviews)

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Jan Jan
Jan Jan
1 review Brampton, ON
10/10

AC Problem

I called North West Gas around 10am today because our AC is not working, by around 11am Joe came to look at the AC to diagnosed the problem and I got a quote. By around 2pm Dereck came back with all the new parts and install it and next thing you know our AC is back and working. Great guys, very polite and informative. I called North West Gas before for gas line, heating problem and AC, and I will call them again if needed because they always do a great job and very fast.

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Company Response

We really appreciate you taking the time to share your recent experience. Your feedback will be shared with Joe, Derek and the rest our team. Your business over the years is much appreciated and we will be happy and ready to help should you require any future HVAC service/quotes.

Private User
Private User
Private User reviews Mississauga, ON
10/10

New A/C Installation

A/C installed. Thanks NW techs for professionalism, attention to detail & for responding promptly during a heatwave.
We highly recommend Northwest gas Ltd.
We have called Northwest for service calls on our water heater and A/C In the past few years. We appreciate their honesty & courtesy from each level of service beginning with the main office.

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Company Response

Thank you very much for your positive review! We are happy to help and greatly appreciate your business throughout the years.Northwest Gas ltd. is committed to providing the best service we can for our customers, so receiving your feedback is valued and will be shared with our team!

Aaron in Mississauga
Aaron in Mississauga
2 reviews Mississauga, ON
10/10

Replace Gas Range - two visits

My existing gas range needed to be replaced. The new range included delivery and take-away, but the existing range had to be disconnected first.

Northwest provided me with a clear quote for the two separate visits, including any additional costs that could be incurred as part of the installation.

The work was done in a timely and professional manner, and they were even able to come earlier than agreed upon for the second visit when the delivery came earlier than expected.

The office staff was a pleasure to deal with, and Joe did a great job on both visits. I'd happily use them again in the future.

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Company Response

We are happy to help! Thank you for taking your time to submit us a review. Your feedback will be shared with our team. If you have any questions or require any future HVAC service/quotes please feel free to contact our office,905-458-1021.

Jason from Toronto
Jason from Toronto
2 reviews Toronto, ON
10/10

Navein Tankless Water Heater & Mini-Split Ductless A/C Installation

I recently got work done from Northwest Gas Ltd. and I would not hesitate to recommend Anthony and his team. I contracted his team to install a Navein tankless water heater. They showed up on time, were very professional, friendly, answered all of my questions and went above and beyond to ensure I was comfortable with all the decisions we were making.

I was impressed with his work and ended up calling him back to install a 3-head ductless mini-split system into our home. His team showed up on time, they cleaned up after themselves and maintained constant communication during and after the installation. Similar to the point above, they went above and beyond to ensure the line-sets had proper drainage and made it look as clean as possible.

In both instances, Anthony and his team provided multiple options to make our choice easy, but was also available if we ever had questions throughout. It's hard to find trustworthy, hardworking & reliable trades people, but the Northwest Gas Ltd team did not disappoint.

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Company Response

Thank you so much for taking the time to share your positive experience with us. We really enjoyed working with you during both projects! The team at Northwest Gas is always here when you need us!

Private User
Private User
0 reviews Burlington, ON
10/10

Bosch tankless water heater

Anthony and his team installed a Bosch tankless water heater exactly as discussed and according to the install manual. I was super happy with the install but not pleased with the tankless recirculating performance. Anthony was really responsive to my concerns and had Bosch on site looking over the unit. The issue wasn’t the unit or the install. It was how it performed in that type of install. With Anthony working close with myself and Bosch, he came back and updated the install with a dedicated water return. The unit now is performing perfectly.
Honest, professional and a great installer. Simply the best contractor/business I have dealt with.

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Company Response

Thank you for the great review. We are glad that with the help of Bosch's technical support, We were able to rectify the issue. We appreciate your continued business and support!

sergio in Markham
sergio in Markham
1 review Rockwood, ON
10/10

Air conditioner/humidifier/water line/gas line/water softener install

As you can see by the title of my review...this company really does it all. an exceptional price for an exceptional service. Really down to earth professionals who completed their task in an efficient clean manner. I have been recommending this company to all and will continue to do so!

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Company Response

Thank you very much for your positive feedback.Your referrals are greatly appreciated and with our 24hr emergency service we are always here to help with any questions or inquiries you may have.

Danielle in Toronto
Danielle in Toronto
2 reviews Elora, ON
10/10

Amazing job and customer service

We got our new home and immediately called Northwest Gas for all our gas lines, water lines, water softener & humidifier, and air conditioner. Anthony gave us a great quote and during our installation he went above and beyond. With several issues that arose from our builder, Anthony and his team were patient and fixed issues beyond what they were there to do. I would recommend Northwest Gas 1000%! They were fantastic. Thank you for the great work and customer service.

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Company Response

Thank you very much for your positive feedback! Our team at Northwest Gas Ltd. always try their best to ensure our customers are happy and comfortable within their homes. We're always here to help! If you have any questions feel free to contact our office at 905-458-1021.

Private User
Private User
Private User reviews Toronto, ON
10/10

furnace issue (no Heat)

i had no heat and have 2 small kids. Made the call to Anthony,him and his team were very efficient with knowing the issue,with the Covid-19 pandemic, companies were closed on weekends for new replacement part. they were generous enough to offer us heaters throught out the house. Anthony came monday morning to change the replacement. friendly,safe and dependable service you can AlWAYS count on.

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Company Response

Hello, thank you very much for the review!As an essential business, we are still operating in order to provide our customers with emergency service. We update our team about the ongoing changes of COVID-19 and precautions that must be taken in order to keep both your family and our employees safe. Thank you very much for your business and as always, if you have any questions or require any other HVAC services/quotes please feel free to contact our office at 905-458-1021.

Trung
Trung
1 review Mississauga, ON
10/10

Furnace and AC installation

My furnace broke down on a long weekend and Anthony was the only person who got back to me. Even though it was a long weekend, they didn’t charge a premium to come by. Anthony’s team was very professional and timely in fixing my furnace and since my AC unit was 15 years old, Anthony gave me a package deal on replacing both the furnace and AC unit. Great service and price! Thanks.

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Company Response

Thank you very much for choosing Northwest Gas Ltd. Your feedback is greatly appreciated and will be shared with our team. Our priority is to ensure all of our customers receive fast, reliable and professional service. We are always here if you have any questions or concerns,905-458-1021.

Sandy a.
Sandy a.
1 review Brampton, ON
10/10

Water heater replacement

I had my water heater replaced. I was given all my options with quotations. They provided me with everything I needed to know. They followed up and made sure I knew the steps of the appointment prior to my visit. The whole team are professional and I would highly recommend them

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Company Response

Thank you very much! we try our best to ensure our customers are happy with our quality of service. Please feel free to contact our office with any future inquires. Your feedback will be shared with our team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Northwest Gas Ltd

Northwest Gas is a fully licensed company specializing in sales, installation, servicing and repair of residential and commercial heating and air conditioning equipment.Servicing the GTA's heating and cooling needs since 1985. At Northwest Gas Ltd we build our reputation on providing dependable superior quality products and service to the consumer at competitive prices. Northwest Gas Ltd. operates in a professional manner and will treat your property with the respect it deserves.

CATEGORIES
Heating & Air Conditioning and Gas Line Installation
PRODUCTS
Furnace, Air Conditioners,Water Heaters,Tankless,Ductless systems Humidifiers, Air cleaners,Roof tops, unit heaters, Domestic hot water Boilers, Heating Boilers, Tube Heaters,Hi-vilocity systems, Combo systems
SERVICES
Sales, Service, Installation,Maintenace,Gas piping, Finance, Rentals, Warranty Protection Plans on Hvac Eqipment.
BRANDS
American standard, Trane, Lennox, York, Carrier,Gsw,Rheem, Ruud, A-O Smith, Navien, Tempmizer, Keeprite, Goodman,
SPECIALITIES
Navien tankless , combo systems , high vilocity systems ,Furnace, air conditoners, Gas work, heat pumps, water cooled, roof tops, wall fits.
WEBSITE
http://www.northwestgas.ca
YEAR ESTABLISHED
1985
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
Cash, Visa, Master card, Amex, Cheque, Enbridge billing
LICENSES
Gas, Air-conditioning
MEMBERSHIPS
HRAI, ACMO,TSSA,OPA Rebate
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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