I was given Mr Pham's number by a trusted friend who was over at my house last week,I asked him to drop over and see if he could give me a hand figuring out why how and where the leakage was coming from (Samsung Dishwasher). After some time he looked at me and said to call Ptl and see if they could figure it out. I called at 5.30 PM and he was really courteous and understanding my problem with water in the kitchen and flowing down to the basement ceiling he said he would be at my place between 9/10 the next day. BOOM 930 AM he shows up within 20 minutes he practically told me what he thought the main problem was. To make a long story short HE FIXED MY PROBLEM! And saved me a bundle of $. Very professional, and punctual, knows his business to a T ! And very very reasonable price. I urge anyone who has problems to give Ptl a call. Thank You Mr Pham.