Would like to thank Jonas (owner) who came out personally to take a look at my door and offer a quote to fix our door. I was so relieved and impressed that he new exactly what was wrong and gave a quote that included a much needed service to the door (springs, chain, lubrication & more). John who has been with the company for 30+ years arrived on time and got straight to work...an hour or so later it was done and the door was working like new. What I really appreciated about this company that their was no hard upsell and suggestion to replace everything, John & Jonas told me I had a great unit (20 + years old) and that they have or can get parts to fix pretty much anything for it. John did suggest that we get an annual service and that after all this time and the age of the unit, "don't be surprised if the springs go" as they do have a lifespan like any metal that is under constant movement. I have no hesitation in recommending this company, and will be in touch next year for my service call. Cost of replacing part in motor and complete service was $150.00, and could not have been happier with value received in relation to money spent. Thank you Casp.