We bought our laminate flooring from this store for 3 out of the 4 floors we did in our home.
We purchased the laminate for the first room we did at a big box store and now we regret it. The quality is so poor that after only 3 years it is in terrible condition.
After going to Factory Flooring we will never get flooring at at big box store again. For only 30 cents/square foot more than the big box place we got some really quality flooring.
The prices are great and so is the selection.
But above all the main reason we keep going back is the customer service.
We were short 3 pieces when doing our playroom floor and really didn't want to buy another full box. My husband called to see what they could do. The woman he spoke to said to come on in. He immediately went over and she handed him our 3 needed pieces free of charge!
I can't even give you the name of a great employee we've dealt with because they have all been great. There's always someone available to help and they are all knowledgable, friendly, and willing to go out of their way to make your experience a great one.
- Approximate cost of services:
- $800.00