I HIGHLY DO NOT Recommend Caldek Sundeck Systems Inc. Guarantee/Warranty Issue.
Caldek Sundeck Systems Inc. was hired to install a new deck and hand railing components in May of 2020. The rail components' production and installation were outsourced.
They changed the structural design of the drawing without consulting anyone when the fabricated components arrived?
The Patio Gate Hinges and Latch were originally installed in a sloppy, substandard (bare metal) state at first and were later replaced. Despite being fitted "backwards," the replacement hinges rusted after six (6) months.
The Rust Problem was brought to their attention in May 2021. The problem has yet to be rectified despite repeated phone calls. Caldek Sundeck Systems Inc. continues to provide justification for its actions.
- Approximate cost of services:
- $500,000.00