Jay's Moving & Storage Ltd

Needed a move within 48 hours into a long-term care facility for a relative. We were able to set it up with Jay’s and within 24 hours the move was made. The crew was great: very professional and responsive, and they were very respectful with our relative.

Getting the move done so smoothly was a huge relief during a very stressful time.

I used Jays and was pleased with the people who did the move, but the final invoice was a BIG surprise. My ESTIMATED weight was much higher than the ACTUAL WEIGHT yet they still charged me the same amount, saying it saved me money because the tariff for the lower weight would have been higher. Problem is, this was never discussed NOR was it mentioned in the contract. And on top of it, even the final bill didn't reflect this 'mystery tariff' . Instead, it just reflected the original estimated total. Less than transparent and highly unethical.

If you do use follow this tip; ask for the various tariffs per weight IN WRITING. Example, if they estimate your move at 5,000 pounds ask what it would be at 6,000 or at 4,000. Don't assume the estimated weight will be accurate or that the tariff they quote per pound will stay the same!

These guys were amazing! James, Joey and Greg moved my stuff from my apartment to my house back in June 2013. They were on time, fast, courteous and very careful! They used mats everywhere and packed all of the big items I didn't know what to do with. Every item came to my house in the exact condition it left the apartment - even my giant house plants! These guys really know how to pack a truck and take the stress out of moving day!

They moved me from my house to my apartment . The service was incredibly good. They were extremely prompt which I so appreciated. They were very efficient. They took care with everything. All in all, they were really friendly as well as considerate.

They were hired to do the packing for us as well as the actual move of the house. They did an excellent job. I would rate them excellently in all categories.

They just moved me from one house to another house. They did the move. It was a 35 foot truck. They did a good job. They didn’t do any damage. They were nice to work with.

We have moved several times before and have tried other companies. This company came highly recommeded from friends. We hired them to move our household contents to our brand new house. The crew showed up on time and protected all our valuables as they loaded the truck. The guys were very efficent and did not damage anything. I would highly recommend their services to any of my friends who had to move. Jim was in charge of the crew.

We love Jay's. They have moved is several times to accomodate my job transfers. We are an executive family that has a lot of belongings that are both expensive and antique so having a mover we can trust is top priority to us. With six moves across Canada over the last fifteen years, we have never had one single issue. The movers are clean, friendly and very efficient at getting us moved. I cannot praise Jay's Moving and Storage enough. They are a long term company with exceptional service.

These guys were awesome. They were on time, quick and very careful. I have never seen guys run all day long moving furniture. They were polite and respectful and very hardworking. They communicated when they were taking breaks and their estimate was very accurate.