Verdun Windows And Doors

Windows & Doors Installation & Service
104 rue Clement RR 1 Vars ON K0A 3H0
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Reviews for Verdun Windows And Doors

Average customer rating:
9.5 10 (930 reviews)

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Verdun Install in Vars
Verdun Install in Vars
0 reviews , ON
10/10

Window upgrade

Mr.Gratton and Nathan were great. My install went very well, the crew was very knowledgeable and friendly, I would recommend them and Verdun to anyone . Thank you for your prompt service

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Company Response

Wonderful to hear
Enjoy the products
Wishing you a great holiday season
Alec

Private User
Private User
Private User reviews Ottawa, ON
10/10

Front entrance door

Our 30 year-old front entrance door was not very energy efficient anymore and somewhat drafty as well as being hard to open and close. We decided that it was time for a new front entrance door.

Since we had Verdun Windows over the years in the past for changing our house windows and were satisfied with the quality and services received, we asked Verdun Windows to change that old entrance door.

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Company Response

Great news
Thank you for sharing your experience with us
Wishing you a great holiday season
Alec

Allison in Nepean
Allison in Nepean
0 reviews Ottawa, ON
10/10

windows

The Verdun service was really good. Thanks to Salesman Max who provided a prompt estimate and measured well. Installers Jason and Ryan were careful and polite. All were professional. We are happy with the windows we chose and are quite surprised that it has made such a difference.

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Company Response

Hello Allison,
Thank you so much for your kind words, we are very happy to see you had a great experience! Enjoy your beautiful new windows and thank you for choosing Verdun Windows and Doors!
Josi

D/S Kanata  in Ottawa
D/S Kanata in Ottawa
1 review Ottawa, ON
0/10

15 Windows, not as expected

We decided on Verdun because of their “20 year no bull warranty”. We had 15 windows installed in November. On day one, the installer noticed 2 of the windows on the same wall both opens to the right, but I was told the same day their sales rep was texted and had ordered a replacement for us. Then we saw 3 of the large windows had no head jams (needed for our blinds re install). In fact, none of their windows would allow the re-installation of our Hunter/Douglas cassette blinds-- because the design of their windows made it impossible. Re install was a requirement made clear to the sales rep by us many times! We did not expect a guaranteed, but the windows should at least accommodate our blinds.
We are now out $2,800 for hugely discounted new blinds and $11,079 for our H/D blinds. A month after what should have been a cozy home with new windows for Christmas, none of the problems (replacement window, dents and scratches, no head jams, trim that is loose) has been seriously addressed, and the latest from Verdun: $250 ‘compassionate compensation’ (we think the $250 will come with a ‘legal release’ for all their liabilities and wrongs; to keep their ratings up and us quiet!) We are now looking at legal action. Their "No Bull" warranty is really--all "BULL”. Once they have your money, it is blame the victim. One alternative to Verdun might be to consider a smaller company to avoid all this hassle and disappointment!

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Company Response

Good day,
I would like to express how sorry we all are that you are feeling this way. We had no intentions on creating a series of unfortunate events. We would like to continue working with you in order to rectify the issues
Thank you

Private User
Private User
Private User reviews Tracadie Sheila, NB
10/10

Window replacement

Excellent product, and professional installation. Purchased 6 windows, all custom made. Installation was done in a single day. Great quality workmanship and left the job site cleaner than when it was started!

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Company Response

Hello!
Thank you so much for sharing your experience with us! It is very much appreciated!
Josi

Private User
Private User
Private User reviews Cantley,
10/10

Installed 7 windows

Verdun was professional, on time and cleaned up before they left. All 3 were very polite and left the place as it was before they arrived. I highly recommend them

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Company Response

Good day
Thank you for sharing your experience with us
Have a great afternoon
Alec

R in Montréal
R in Montréal
0 reviews Montreal,
8/10

The installers were great, polite, curteous, and professional. On time, and reliable.

Our home had original wood windows through out. After receiving multiple quotes from other companies, we contacted Verdun and were impressed with their manufacturing and energy ratings. As soon as the windows were installed in November we immediately noticed a difference in heat retention in our home.
Overall we are very satisfied.

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Company Response

Good morning
Thank you for sharing your experience with us
Wishing you a wonderful day
Alec

Marcel in Toronto
Marcel in Toronto
1 review Ottawa, ON
10/10

Basements windows (5)

Let’s start with Patrice ,company ´s rep..fabulous!Knows his products, explains it in manner clients can understand as so many competition in this field..friendly and courteous..He did not hesitate to revisit us with further questions.
Then the installation..Paul and Christine did a awesome job ! Great team !
On time, fast , clean
I do not hesitate to recommend this company..I am réassure should they be any problems I could count on them !
Hélène Cousineau

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Company Response

Hi Helene

Thank you for the great feedback
I will ensure to reach out to everyone involved
Wishing you a great day

Alec

Private User
Private User
Private User reviews Mississippi Mills, ON
9/10

Great installation, beautiful windows.

Hi,

Just had a partial install of an order we placed in September with Kailen. She was very knowledgeable and helped us make the best decisions for our home. Our installers Jason and Ryan were great, showed up earlier than expected which was nice. Very clean and professional. Spoke well and respectful of our home. I took off a star for the company however as we will need to wait a few more months for the rest of the order.

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Company Response

Hi

We do apologize for the present delays
Happy to hear the project is going as planned
Best regards
Alec

Private User
Private User
Private User reviews King City, ON
0/10

Front Door

It's been six months since I ordered and paid in full for my front door, I still haven't get it yet. Tried to call the company no one can give me an answer when will I get my door. Customers service are so bad, all the respond for me is "we looks into it and call you back" which never did . Just let me hanging in the air wondering am I going to get my door?

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Company Response

Good day

I am so sorry to hear about this undesirable wait period. Would you kindly reach out to us at
613-443-2694 in order for us to review the whole process and to confirm when the products are expected to come in

Thank you

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Verdun Windows And Doors

Our History

Verdun Windows and Doors has been proudly serving the Ottawa-Carleton region since 1982. Before the doors opened, we laid out 4 key core principles to our business that we constantly recommit ourselves to:
- Integrity our reputation is based on it. We have a genuine appreciation for your business and patronage.
- Honesty in everything we do. This is the only way to build trust with our customers.
- Efficiency in every aspect of our business. From manufacturing, to sales, to installation, to the follow up post sale.
- Accuracy whether we’re pricing a job out for you, or measuring on an installation, accuracy ensures that no surprises come up inconveniently.

Where We Are Today and Our Future - 34 years later and growing…
200 employees
42,000 square foot one-of-a-kind manufacturing facility in Ottawa
The largest installation team in the Ottawa-Carleton region for residential window replacements and new installations
National industry leading organization
Our future doesn’t include just being content with our industry-leading reputation. Part of our success has been a constant re-commitment to the principles which have brought us to where we are today. When you give us the opportunity to earn your business, we take that trust very seriously and appreciate it — the same way we did over 34 years ago.
Vinyl windows, replacement windows, new windows, casement windows, double slider windows, double hung windows, fixed windows, custom windows, awning windows. Patio doors, front doors, side doors, back doors, Window, door and patio door installation. Siding installation. Custom window installation, Front door, side door, patio door, casement, double slider, double hung, fixed, bay window, half moon, custom sizes, colors, trellis & glazing.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
RevoCell windows, PVC windows, replacement windows, new windows, casement windows, double slider windows, double hung windows, fixed windows, custom windows, awning windows. Patio doors, front doors, side doors, back doors.
SERVICES
Window, door and patio door installation. Siding installation. Custom window installation.
BRANDS
We manufacture our own windows which go by the name of Nordik Windows. We also carry Standard & Decko patio doors and Fenntech steel entry doors.
STYLES
Front door, side door, patio door, casement, double slider, double hung, fixed, bay window, half moon, custom sizes, colours, trellis & glazing.
SPECIALITIES
We specialize in window and door installation. Ottawa's only one stop shop; we sell, we manufacture, we install and we service!
WEBSITE
https://verdunwindows.com/?utm_source=homestars
YEAR ESTABLISHED
1982
NUMBER OF EMPLOYEES
200
RETURN POLICY
None
PAYMENT METHOD
Visa, Mastercard, Cheque, SNAP Financial
MEMBERSHIPS
BBB, Energy Star, Intertek
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
20 year full warranty on all our products. Labour, Service, Parts, Hardware. Free to transfer.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.