Verdun Windows And Doors

While we did not proceed on our project with Verdun, our experience with them was so unusual and surprising that we felt compelled to share it more broadly. Our journey started first with Geneviève who answered all our queries in a professional, knowledgeable and facilitative manner. Indeed, a real pleasure to deal with. She scheduled a home visit for us with Michel. Upon inspecting our windows, he advised that we already had good quality windows that did not need replacing and that the condensation problem we were having was caused by high humidity levels in the house. He advised us on what to do to solve our problem. Then, on the issue of our requirements for the replacement of our double front doors, he advised us that Verdun did not carry sidelights that cranked open with screens. He then proceeded to make a phone call to another company who he believed offered what we needed. He also provided us with the name of a second company, in the event the first one did not pan out.

We moved into our home 2 years ago and have since dealt with many companies in the renovation of our home. We have never experienced the type of customer service and honesty we received from Verdun. Their ethics and the value they place on their customers are outstanding and, dare I say, unique.

Thank you so very much and you can be sure that we will call on you again in the future.