Verdun Windows And Doors

Windows & Doors Installation & Service
Vars ON K0A 3H0
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Manny in Ottawa
Manny in Ottawa
1 review Ottawa, ON
3/10

Poor performers

I purchased their new solid core windows that the sales person pushed on me. The sales person assured me that the difference would be night and day concerning the amount of heat coming in the house compared to my old windows. We have many South facing windows and our house is like a sauna during the day.
$16000 later. I get ZERO difference. I didn't have a chance to review sooner because we had a lot of rainy days this summer before I finally realized how poor these windows actually filtered out the sun.
The solid core design looks very appealing but I find they are very poor at filtering noise. I seem to hear the cars and rain more than my original wood framed windows.
Prior to the installation of my patio door the sales person measured and ordered the wrong size door. The installers noticed this error and contacted the sales person. He tried to make me pay an additional $500 for his mistake. I had to argue with him to correct his mistake which delayed the job several weeks. He also said that he would come by to inspect the job after it was completed which he hasn't done.
I regret having spent that much money on these windows and would not recommend anyone buy these if they have a lot of sun exposure!

Approximate cost of services:
$16,000.00
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Company Response

Good day Manny

I would like to start by apologizing for this outcome.
I would like to get in touch with you to review these issues.
Could you kindly call us at the office 613 443-2694 to discuss.

Best regards

Alec