I was looking for a company that will install a new furnace in to my home and found Action Furnace thru google search with good reviews. I decided to give it a try and I am pleased with their service. Rodney (comfort adviser) came to do an assessment relevant to the right furnace for the size of my home. Rodney was knowledgeable, straight forward, and courteous. My questions were answered and left me well informed. No pushy sales or anything like that. Logan (tech guy) came the next day to install the furnace and I am happy with his stellar performance. The admin team also addressed my concern on a timely manner. The whole team at Action Furnace did a good job.

We called Action Furnace to service our furnace, water heater and air conditioning unit. The Technician told us that our furnace and water heater both needed to be replaced and provided an estimated cost of $11,000. The Technician told us that the furnace was emitting lethal amounts of carbon monoxide and should be decommissioned ansd replaced immediately as my family was at risk. We of course decommissioned the furnace. We got a second opinion from another company and it turns out that the furnace and water heater are absolutely fine. We complained to Action Furnace and they refunded the inspection amount for the water heater and furnace but not the air con unit (which they had installed 2 years prior). My husband also asked whether their technicians earned commissions for selling new furnaces - Action Furnace declined to answer.
This is an utter disgrace and we will also be making a complaint to the Better Business Bureau.

Repair tech phoned to arrange earlier than expected time, diagnosed problem quickly and expertly repaired just as fast for a very fair cost.

Office contact staff were just as frienly and efficient.

I would recommend this service without question.

Great ac installation. I got a few quotes and talked to the sales rep after getting all the quotes. They offered to match the lowest and we were off to the races. I do believe that a lower offer could have been received but I'm happy with the installation which took half a day. The technician answered all my questions and even threw in a few free air filters.

I had the pleasure of meeting EVAN your most likeable and professional technical person. He explained to me what to note and take a video of the problem so it can be properly addressed. Hw is to be appreciated as an employee with courtsey and knowhow.
Tks,
aswin patel

Cody Muirhead was our technician. He was consistently on time (had to come back twice), ethical, friendly, honest and efficient. He solved the issue of leakage we had from the water freezing in the line.

Very satisfied with the service I received I would recommend my service man to any action furnace customer. So nice to see a honest hard working person . Action furnace are a very dependable company . The warranty service is awesome!

We had Action Furnace into our home to clean our ducts. While the technician was here, he replaced the saddle valve on the humidifier. The replacement valve leaked and caused water damage in our basement, affecting the carpet, underlay, baseboards and drywall.

We asked the company owner for a full refund, which he has not provided. We asked the company owner to replace our carpet and the underlay. He has refused. Instead he provided band-aid fixes, such as blowers and a de-humidifier.

He brought a moisture meter to our house that didn't read carpet, and kept telling us there was no moisture in the carpet. We bought a higher quality moisture meter that reads moisture on carpet, and showed the owner that there were areas of the carpet and drywall that had readings as high as 99% moisture.

Currently we are left with wet carpet and a smelly basement. Today when we tried to ask again for a refund and carpet / underlay replacement, the owner walked out during our conversation. He then phoned us back moments later, and told us he "didn't have to stand there and be punished."

The company has these two attached photos on their website, claiming that they have a property protection guarantee and that it's "fixed right or it's free". Both appear to be untrue.

We haven't been able to use our basement for a month. All we want is a refund and for the carpet and underlay to be replaced.

I was in the market for a central air conditioner, after a friend had recently used action Furnace I decided to see if they could provide me with a good air conditioner for my place. The consultation was easy and the guys know what they are talking about. Great to chat with and ask questions. Install almost next day and again the guys were amazing. Friendly as ever and did a great job

Rodney was my advisor. Totally professional, on time (early actually) and very thorough. Explained all of my options and spent the time to actually measure the house and determine a proper system. Mario and his team were the installers and they were also totally professional and courteous. They didn't cut any corners and the install is perfect. Thank you so much to the whole team. I would definitely recommend Action Furnave