Collingwood Water Store

Water Filtration & Purification
Collingwood ON L9Y 0W5
Write a Review
Write a Review

Recommended Professionals

91%(7 reviews)
69%(4 reviews)
96%(2200 reviews)
91%(7 reviews)
69%(4 reviews)
96%(2200 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

0%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Review for Collingwood Water Store

Average customer rating:
0 10 (1 reviews)

Sort by

TalkinMan in Collingwood
TalkinMan in Collingwood
2 reviews Collingwood, ON

First Review

0/10

Failed water filtration system installation

I contracted them to install a completely new water filtration system at my house. The system didn't seem to be working optimally because, while the quality of the water was improved, there seemed to be a lot of air in the system. When I called them to ask about that, a few weeks after the system was installed, they told me that it was probably because we didn't use enough water. They never came out to check the system. A few weeks later there was a flood which caused extensive damage to the area around the system including baseboard, door frame, carpet and drywall and a brand new hot water heater, situated next to the water filtration system was completely ruined. The cause of the leak was clearly identified by the hot water tank technician as the water filtration system. The Water Company has denied any responsibility for this despite pictures clearly showing water leaking from the system. They claim that they "DO NOT do faulty installations" a pretty presumptuous claim of infallibility that is obviously disproved by this case. They refuse to deal with any of the costs of this, which will likely be over $10,000. The lawyers are now involved. Draw your conclusions about dealing with this company.

Approximate cost of services:
$2,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Water Filtration & Purification pros in Collingwood?