I'm very impressed with California Closets' customer service. To date, there is absolutely no complaints from that front. Their staff members have all been polite, courteous, and did what they were paid to do.
The only unfortunate issue is that the built-in did not turn out as expected. But CC offered us a full refund and will remove the system and patch up the walls. We're at the waiting stage for them to do this. So far, customer service has been stellar.
Will update Homestar once the system is removed and refund received.
Update (almost forgot) - Cali Closets came, removed the system and promptly refunded us as promised. Kudos to them for standing behind their service and product, even though it didn't work out for us. Would not hesitate to refer them for closet installations.
- Approximate cost of services:
- $4,000.00