Baywest Homes Ltd

Builders
Calgary AB T2H 2B7
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Baywest Homes Ltd
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54%

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Reviews for Baywest Homes Ltd

Average customer rating:
5.3 10 (15 reviews)

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Private User
Private User
Private User reviews Calgary, AB
1/10

Promises never kept.

I would never build with Baywest ever again. We had heard a ton of good things about them from people who had previously built with them and felt we would have a great experience. This isnt our first time building a house so we are quite realistic in our expectations. During the finishing stage of our home, it was in April and May and you know the weather is quite wet, they installed our floors and did not protect them. The people working in the house did not remove their footwear and our floor ended up covered in mud and construction debris. We visited the house weekly through this and expressed our concern about our floors being damaged and the sales team member that walk through the house with us said they would tell someone and get it fixed. It took o er 3 weeks before anything was done and then all they did was tape a sign to remind e footwear on the entrance floor. The dirt and mud was not cleaned up. The floors were so bad that when we visited the sales team didnt take there shoes off because there feet would get dirty. At procession we were told they would get the floors fixed, it is now a year and a half later and they are still not fixed. We have allowed them to try to clean them and it hasnt worked and the last cleaner created more damage. Baywest is now saying they will only replace 20 boards and not replace all the damaged boards.
Their website says The Baywest experience is about care and craft, from start to finish. and from my experience that is not true. They do not stand behind the product they sell. We are also still waiting on numerous deficiencies on top of the floors that we have had since day 1.
Dont give them your money.

Approximate cost of services:
$1,275,000.00
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Private User
Private User
Private User reviews Calgary, AB
0/10

Construction

I am not impressed at the work product of this builder, they focus only on your money, since l took possession of the home, it has been one construction issue or the other, l regret building with this construction company.

Approximate cost of services:
$1,600,000.00
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Private User
Private User
Private User reviews Calgary, AB
0/10

Do not buy Baywest homes

My experience with Baywest is so sad, l bought a property from them, from the moment they got my payment check, the experience was terrible, you send them a request on updates on the property, they simply ignore you, they are not intrested in your happiness, all they are intrested in is the pay check.
Horrible management, horrible people. Do not buy Baywest property.

Approximate cost of services:
$1,500,000.00
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Batman1
Batman1
0 reviews Calgary, AB
5/10

Lots of kicking the can down the road

BayWest is okay, but just okay. We have been in our home for a few years now but I find myself still irritated by the issues that we identified on our initial walk throughs that BayWest promised would be fixed or “settle with time” that persist to this day. Every time I hear the shower leak that they patched instead of replacing, or the creaking floors and stairs they said would settle I get irritated enough that I’m writing this review now.

Approximate cost of services:
$550,000.00
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Will in Calgary
Will in Calgary
1 review Calgary, AB
0/10

New Home Purchase

We recently purchased a Baywest Bungalow Villa in Mahogany and unfortunately had a very negative experience. Shortly after we took possession some of our property was damaged due to the negligence of one of Baywest's contractors working on the house next door. Baywest refused to take any responsibility for the situation and left us with the bill. I would definetely not recommend Baywest. Once they got the check in the bank we were on our own.

Approximate cost of services:
$500,000.00
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midobrandt in Calgary
midobrandt in Calgary
1 review Calgary, AB
10/10

New home built in Oakridge

We have been in our new house built by Baywest for nearly a year. We couldn’t be happier with our house. Its truly our dream home - a high quality family home, located in Oakridge, the older neighborhood we love.

Everyone at Baywest was fantastic. Glenn was honest, knowledgeable and straightforward. We never felt pressured to upgrade and always received honest answers. Jordan was a great site manager. He was highly responsive and ensured that everything was timely, as well as completed to the highest standard. The communication from both was excellent. We were kept well informed throughout.

We have had many people go out of their way to tell us our home is beautiful and it’s style fits perfectly into the neighborhood.

We have absolutely no hesitation in recommending Baywest!

Approximate cost of services:
$650.00
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chris in Calgary
chris in Calgary
1 review Calgary, AB
10/10

New home

Our experience with Baywest started out positive and stayed that way the whole way through. The quality of work and products we received was great as well as the services. Questions were answered promptly and patiently! The trades were professional and experienced when we met with them and we loved having the support of a decorator! End product is fantastic, we love our new home!

Approximate cost of services:
$650,000.00
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Company Response

Hi Chris

Thank you so much for taking the time to share your journey. We appreciate hearing about homeowner experiences. Enjoy your home

James C in Calgary
James C in Calgary
1 review Calgary, AB
9/10

Quality home and great after-sales care

We’re writing this review after almost four years of living in our Baywest-built home. Our entire experience with Baywest has generally been positive. When we were first designing our house, we loved working with our area manager Jodi. We appreciated his advice and guidance, as well as his ‘no pressure’ attitude. He was very patient and always willing to take the time to help us design the home that we wanted. For the interior selections, the fact that Baywest does NOT use a Design Center, but rather lets you visit each trade directly, allows for huge customization possibilities and flexibility. The actual house-build itself went relatively smoothly; we found a few issues along the way, but Baywest and the trades were always willing to correct them. We’re very pleased with the quality of the build and know that we have a very well-built home.

Some small issues did appear recently, however, and despite our house being well outside its one-year warranty, we decided to contact Baywest for guidance. Wayne, the warranty manager, got back promptly and offered to come by and advise on the issues. After expert diagnosis, he involved Canyon Plumbing and Ply Gem Windows who handled the repairs as warranty work.

I would like to send a big thank you to Baywest and their trades for their ongoing care of past clients! We would certainly consider using Baywest as a home builder again in the future.

Approximate cost of services:
$0.00
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Company Response

Hi James. Thank you so much for your kind words. Ensuring that we deliver on our commitments is just one of our core purposes and to hear that every one of our team members were there for you is wonderful to hear. I guess its because we love what we do. :)

Bill from Calgary
Bill from Calgary
1 review Calgary, AB
1/10

1M house

so bad quality. they always promise but never implement it. house quality is so poor. missing a lot of things. schedule is mess too.

there is no good quality management in this company.

Approximate cost of services:
$1,100,000.00
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Company Response

Hello Bill,
Please accept our apologies for the belated reply to your review.
We always appreciate hearing from our clients as it helps us to identify areas in which we can improve our service and when we get things right. I've spoken with our team in your area and understand that your concerns, which came up shortly after you moved in this fall, were looked into and resolved to your satisfaction by our Warranty Manager and his team around the time you left us this review.
I certainly hope that you are enjoying your first winter in your new home and that things are to your satisfaction. If there is anything else we can do for you, please don't hesitate to contact us directly with the contact information provided to you.
Thank you again for choosing Baywest and for giving us the chance to address your concerns!
Meghan D - Baywest Homes

Lisa DeVido in Calgary
Lisa DeVido in Calgary
6 reviews CALGARY, AB
10/10

New Home

For a few years now my boyfriend and I have been looking at houses to buy but none of them really jumped out at us, when my mom told me about these show homes in Nolan hill I had to go check them out as they were so close to where we were currently living. My mom and I walked through a few of the show homes and when we got to the Market street Mercato I feel in love, I had to bring my boyfriend back the next day. We both decided this was the house we wanted to live in and as a bonus we scored the last Baywest south facing backyard!! Sandi was a pleasure to work with throughout the whole process, no questions went unanswered and she helped us whenever she could, she was always very friendly and patient! We made weekly visits to our new house and Sandi was very good at sending me pictures when she caught something exciting going on! Clint was great to work with; he was very understanding and patient to us first time builders. Christa was very helpful with bringing all the colors we liked together and helping us select the best fit for us!! I would recommend Baywest to anyone; the house is amazing there isn’t anything we don’t love about our new home!! Very good quality and craftsmanship.

Approximate cost of services:
$370,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Baywest Homes Ltd

Much more than a tagline, our promise of Crafted for Life. Designed Around You has been Baywest's customer-focused mission since 1985. The Baywest mantra, our fundamental purpose and reason we exist is clearly defined. Together we craft exceptional homes that serve the unique needs of our homeowners. We do this ...
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