Firm Fence

We live in a fantastic neighbourhood with decent sized yards and lots of mature trees. Our area is over 50 years old and I think the original 'chicken wire' fence is all that separated our neighbours in the back. We had to put in a fence as one of the neighbours was installing an in-ground pool and worked together to find the right company to put up the wood fence. Trying to make all the neighbours happy was a challenge but in the end, we're very happy with the outcome.

Lorry measured the length that was to have the fence on our property and truly understood the challenges involved. The quote was prepared to our satisfaction. Perhaps the only area for improvement was being required to drop off the deposit cheque to their office; it's not far away but was inconvenient (Visa or e-transfer was not an option).

Being that this was not a typical fence job, I was also not comfortable with the work schedule. Considering that it was October and the weather can be tricky, I would have preferred more advance notice. Once again, I do understand the coordination effort to be challenging.

The final product is very well done. The posts were all plumb and aligned perfectly. I am skeptical as to how long the posts will stay that way given that the ground is quite sandy. I wasn't present to inspect the depth the posts were installed and trust their professionalism. We had a last minute upgrade to add lattice (not in the photo) and have to note that Lorry had the insight to know that the original 5 foot height was not going to be satisfactory. His recommendation was exactly what ensured all parties involved were accepting of the final product.

The worksite was clean without leftover debris. And I was able to mail the final payment in. I know there are less expensive alternatives available. But in the end, I feel like this was a very good decision to go with Firm Fence because of their experience dealing with multiple parties.

I decided to use Firm Fence based on the reviews I read here. A couple reviews mentioned the prompt service of 'Daniel', eventually I asked to speak with him and learned that he doesn't work there anymore. Another thing I learned is don't believe everything you read on the internet. I was referred to Firm Fence by the Iron Eagle company itself (the manufacturer I met at a home show) I met with Larry and although he seemed to be bit spacey and not with it, I gave him the benefit of the doubt because of the referral. Immediately after signing up with firm fence I realized I made the wrong choice. Their office is totally unorganized and the lady tried to invoice me without finishing the job. I received half a dozen calls from different office people, asking me the same questions over. Finally when their men came to start the job, I couldn't figure out if they were using sub contractors or not? It wouldn't have mattered except they left a mess after themselves every day they were in my yard and just didn't seem to care. Every time I checked up on them they were either smoking or tossing their smokes in my garden. What I was told would be a two day job ended up to be much longer and although they probably tried hard, I was shocked with the sloppy result that I'll now have to live with (posts are not all level, panels were scratched and then spray painted over, now rusting).
Unfortunately, I would not recommend Firm Fence and probably not use this site again for a reference.
At the end of the day, it's buyer beware, so BE AWARE!

Went to their showroom to look at materials and discuss best type of fencing for our yard. Told them our requirements and they recommended a 5 foot pressure treated fence with overlapping boards.The work was done when promised and yard was cleaned up.

This company was great to deal with - they were very quick about providing a quote, the guys that came to build the fence were very friendly & accomodating to our unique backyard.
They showed up on the day they said they would & they removed the old fence and all of their materials once completed.

Overall - they finished on time and on budget - I would recommend Firm Fence.

We contacted Firm Fence after reading a good review and decided to get a quote. The price was very good and Daniel was fantastic and very knowledgeable. We were very impressed and decided to give them our project. A few days after, Hydro came to do markings and then they were at work. The contractors work and team was amazing, always trying to make us happy no matter how much work it took. We had a complicated backyard with gardens around the perimter and they took extra care around these areas. I cannot say enough good things about this company. They employ great contractors and have good ethics. I would highly suggest them for your next fence project!

Firm Fence was great. Daniel came to my house, assessed the project, gave me a number of options and a price on the first visit. He returned during the day while I was at work and voila - a beautiful fence that will be in great shape for years. Thanks. I will definitely use Firm Fence again in the spring.