Firm Fence

Fences & Gates
375 Bering Avenue Toronto ON M8Z 3B1
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88%

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Reviews for Firm Fence

Average customer rating:
8.4 10 (23 reviews)

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rzovic in Toronto, Ontario
rzovic in Toronto, Ontario
0 reviews Toronto, ON
10/10

Backyard fence

On time and on budget. Job description involved both installation of new fencing as well as revitalization of existing fence which included in the replacing existing 4 inch posts with 6 inch posts. I would definitely recommend them.

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Kris
Kris
0 reviews Mississauga, ON
10/10

Fence Repair

Kris and the team were WONDERFUL!

We waited for over 6 weeks for someone to come and repair our fence and they were a no show and then stopped returning our calls.

We were so lucky to find Kris on HomeStars; Kris arranged for the team to come out the next day to repair the fence so we could keep our dog safe and safely open up the pool for the summer.

They were professional, flexible and really came through for us. We cant possibly thank you enough.

THANK YOU Kris!

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Company Response

Kristina, you were a pleasure to deal with our crew spoke very highly of you.

David
David
2 reviews Toronto, ON
9/10

Custom Driveway Gate

Overall, very happy with the service. While we did have some communication gaps throughout the process, the team was very reasonable to deal with; the installers were fantastic to deal with and they knew what they were doing. If you're looking for a custom driveway gate or any metal fencing or gates, I'd recommend them. They weren't the cheapest of the 3 quotes that we received, but they were the most knowledgeable and I feel they provided the best value.

1 of 1 people found this review helpful.
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Company Response

David, thank you very much for this review it means we are on the right track with our company customers like yourself make it worthwhile.

Sara in Mississauga
Sara in Mississauga
1 review Mississauga, ON
10/10

Iron Fence with Gates and Wood Fence

Kris and his team were very professional and arrived on time and got the work done within the time promised. Kris visited the site before, during and after the work was done to make sure we were satisfied with the work. It did not matter when we called Kris, he would always answer immediately or would call you back within minutes of your call. Kris and his team also made recommendations which we truly appreciated. The work was done during the pandemic and getting your hands on pressure treated wood was an issue but Kris made it happen. We have a warranty on the work and would highly recommend Firm Fence for all your fencing needs. Look no further and give them a call today.

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Company Response

Sara, it was a pleasure to assist your husband and yourself on this project, we enjoyed your hospitality and those of your neighbour's as well you really made our team feel at home.

Private User
Private User
0 reviews Toronto, ON
10/10

Chain-link Fence

Kris and his team from Firm Fence were an absolute pleasure to deal with. They stuck to the schedule with no delays and delivered a high quality product. Kris always answered his phone or called back in a timely manner. Communication is super important to me and he did not disappoint. I highly recommend their services!

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Company Response

Sam, thank you for your review it was a pleasure to work with your team on this project, we definitely look forward to future projects with your company.

Threresa
Threresa
1 review Toronto, ON
10/10

Privacy Fence

Overall result was excellent! The crew were knowledgeable, resourceful and always on time. Suggestions were offered which really enhanced the outcome. Many neighbours and passerby's have asked for the company's contact information.

We are just thrilled, with all the 130 feet, started and finished in early December!

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Company Response

Theresa, it was a pleasure working with you I especially enjoyed the bagels, cookies and coffee, please don't hesitate to contact my team or myself going forward.

Private User
Private User
Private User reviews Toronto, ON
10/10

FENCE

Highly recommended for professional fence installation. All prep work, construction and clean-up done to a high standard.

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Company Response

James, thank you once again for your business my team enjoyed your hospitality.

Coollnurse in Mississauga
Coollnurse in Mississauga
2 reviews Mississauga, ON
10/10

New Fence

Reasonable Quote. Came out multiple times to discuss and make sure their instructions were perfect to keep my neighbour and myself happy with the end result...Used top quality material. Friendly staff. Excellent Communication. Easy to work with. Left grounds tidy when finished. HIGHLY RECOMMEND...

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Company Response

Anita, thank you so much for your business it was a pleasure to assist you.

Private User
Private User
0 reviews Mississauga, ON
10/10

Repair of cedar fencing along the back perimeter of yard.

Fencing originally installed approximately 6-7 years ago was installed incorrectly. I contacted Firm Fence and spoke with Chris who came out
to take a look.He immediately recognized the problem and solution.
Work was done in a workmanlike fashion with no run around. Professional without any bull. Will use their service again when required...Andy

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Company Response

Andy, Firm Fence appreciates your business, feel free to contact us anytime.

Private User
Private User
Private User reviews Toronto, ON
2/10

Fence project complete with issues, no backing warranty, and horrid admin staff.

We contracted firm fence to install approx. 50 linear ft of pressure treated fence (4x4 and 6x6 posts). Material from a Big Box Retailer was ordered and dropped on our driveway. Work was completed.

Within the year, the majority of the posts showed signs of twisting. Speaking with the vendor they said they would come assess which resulted in no remediation (it was not to get any worse). Two years later (After a winter and into spring), some of the more critical posts are severely twisting - almost seems like it will twist itself out of the ground.

It's not listed on the website, but they speak of a 1-year warranty on the work - which is useless if they don't come to address the issue in year 1. And don't let the CFIA affiliation fool you into thinking that there's some association that upholds a level of quality or ethics for this vendor. In fact after checking today, this vendor doesn't even appear on their member list but the logo is still on the website.

This is a small shop in etobicoke, the admin staff are horrid to deal with and probably the worst part of the experience. If you're like me and expect contracted work to be done without issues then I would stay away from this vendor. If you like having to follow up multiple times by phone, email, listen to the admin staff speak poorly about you as they pass the phone over, being ignored, and own a fence with issues then by all means give them a call.

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Company Response

I am sorry you feel that way, however Firm Fence has changed ownership and Management as of March 2019, we offer a 1 year warranty on workmanship NOT material? if you can please contact our office and ask for Kris, I will be more than happy to speak with you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Firm Fence

Firm Fence is an industry leader in residential and commercial fence installation in the Greater Toronto Area. With over 35 years of experience, Firm Fence has completed thousands of projects, ranging from backyard fences to industrial enclosures to custom decks/pergolas.

CATEGORIES
Fences & Gates
PRODUCTS
Fence, Deck, Pergola, chain link,
SERVICES
Installation
WEBSITE
https://www.firmfence.com/
NUMBER OF EMPLOYEES
6
PAYMENT METHOD
All means
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.