Firm Fence

Fences & Gates
375 Bering Avenue Toronto ON M8Z 3B1
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Reviews for Firm Fence

Average customer rating:
8 10 (18 reviews)

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Threresa
Threresa
0 reviews Toronto, ON
10/10

Privacy Fence

Overall result was excellent! The crew were knowledgeable, resourceful and always on time. Suggestions were offered which really enhanced the outcome. Many neighbours and passerby's have asked for the company's contact information.

We are just thrilled, with all the 130 feet, started and finished in early December!

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Company Response

Theresa, it was a pleasure working with you I especially enjoyed the bagels, cookies and coffee, please don't hesitate to contact my team or myself going forward.

Private User
Private User
Private User reviews Toronto, ON
10/10

FENCE

Highly recommended for professional fence installation. All prep work, construction and clean-up done to a high standard.

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Company Response

James, thank you once again for your business my team enjoyed your hospitality.

Coollnurse in Mississauga
Coollnurse in Mississauga
2 reviews Mississauga, ON
10/10

New Fence

Reasonable Quote. Came out multiple times to discuss and make sure their instructions were perfect to keep my neighbour and myself happy with the end result...Used top quality material. Friendly staff. Excellent Communication. Easy to work with. Left grounds tidy when finished. HIGHLY RECOMMEND...

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Company Response

Anita, thank you so much for your business it was a pleasure to assist you.

Private User
Private User
0 reviews Mississauga, ON
10/10

Repair of cedar fencing along the back perimeter of yard.

Fencing originally installed approximately 6-7 years ago was installed incorrectly. I contacted Firm Fence and spoke with Chris who came out
to take a look.He immediately recognized the problem and solution.
Work was done in a workmanlike fashion with no run around. Professional without any bull. Will use their service again when required...Andy

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Company Response

Andy, Firm Fence appreciates your business, feel free to contact us anytime.

Private User
Private User
Private User reviews Toronto, ON
2/10

Fence project complete with issues, no backing warranty, and horrid admin staff.

We contracted firm fence to install approx. 50 linear ft of pressure treated fence (4x4 and 6x6 posts). Material from a Big Box Retailer was ordered and dropped on our driveway. Work was completed.

Within the year, the majority of the posts showed signs of twisting. Speaking with the vendor they said they would come assess which resulted in no remediation (it was not to get any worse). Two years later (After a winter and into spring), some of the more critical posts are severely twisting - almost seems like it will twist itself out of the ground.

It's not listed on the website, but they speak of a 1-year warranty on the work - which is useless if they don't come to address the issue in year 1. And don't let the CFIA affiliation fool you into thinking that there's some association that upholds a level of quality or ethics for this vendor. In fact after checking today, this vendor doesn't even appear on their member list but the logo is still on the website.

This is a small shop in etobicoke, the admin staff are horrid to deal with and probably the worst part of the experience. If you're like me and expect contracted work to be done without issues then I would stay away from this vendor. If you like having to follow up multiple times by phone, email, listen to the admin staff speak poorly about you as they pass the phone over, being ignored, and own a fence with issues then by all means give them a call.

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Company Response

I am sorry you feel that way, however Firm Fence has changed ownership and Management as of March 2019, we offer a 1 year warranty on workmanship NOT material? if you can please contact our office and ask for Kris, I will be more than happy to speak with you.

Tod
Tod
0 reviews Mississauga, ON
10/10

Removal, replace and expand yard fencing.

Remove 30 year old fencing. Hand dig posts through clay and during an extreme hot spell and high humidity. Extended perimeter to firm an new enclosed and private area with custom gates. High quality 6x6 posts and I-beam design with board on board fencing. Totally professional service from the sales meeting to talking with the office and working with the install team. Installers were hardworking, polite, patient (with my questions) and very much experts in their field. I totally recommend Firm Fence to deliver a quality product and service and peace of mind for a job well done.

1 of 1 people found this review helpful.
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Company Response

Thank you Tod it was also a pleasure for us dealing with you!

MacLean
MacLean
3 reviews Mississauga, ON
10/10

wrought iron fence 2018

Dom and crew were quick to respond to any inquiries, price was very reasonable and most importantly the job was well done and as scheduled in a heat wave to boot! Many compliments by friends and neighbours! Highly recommend Firm Fence!

2 of 2 people found this review helpful.
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Company Response

Thank you! We are always happy to hear about your satisfaction!

Gail in Etobicoke
Gail in Etobicoke
1 review Toronto, ON
10/10

Wooden fence

We lost our back fence during recent wind storm. Tried several fence companies that never followed up for a quote. Firm Fence quote was reasonable and work completed was very good. I would use them again!

1 of 1 people found this review helpful.
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Company Response

Thank you for your comments! Is always nice working with customer's like you!

Private User
Private User
Private User reviews Toronto, ON
0/10

Fence and Gate Gone Wrong

The job was started late and remains incomplete. Office is anxious to bill despite work being unfinished. The most impolite, unprofessional crew. They urinated on my shed. They never cleaned up after themselves. The work was deficient, requiring multiple additional visits. The end product was not installed correctly, as the crew was more concerned with other jobs they had to get to. They cut down a tree, realized they didn't need to, so left it in place, leaned up against the fence, until it fell on my car. They trimmed a tree they were told not to. They spray painted chipped coding rather than fixing it. They Installed gates backwards. They used multiple post sizes. The problems never end...

4 of 4 people found this review helpful.
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JennyJay.ca in Toronto
JennyJay.ca in Toronto
1 review Toronto, ON
10/10

Exactly what I wanted

I had a 7'ft black iron fence installed Oct 2017>. I found the installation of the fence to be timely and organized. The materials used are of high quality and the fence gives me the sense of security that I was looking for.
Overall I am completely satisfied with this product and company.

1 of 1 people found this review helpful.
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Company Response

Jenny, I am sure Lorry and his team are very appreciative of your kind words l thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Firm Fence

Firm Fence is an industry leader in residential and commercial fence installation in the Greater Toronto Area. With over 35 years of experience, Firm Fence has completed thousands of projects, ranging from backyard fences to industrial enclosures to custom decks/pergolas.

CATEGORIES
Fences & Gates
PRODUCTS
Fence, Deck, Pergola, chain link,
SERVICES
Installation
WEBSITE
https://www.firmfence.com/
NUMBER OF EMPLOYEES
6
PAYMENT METHOD
All means
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.