Our boiler stopped heating, I was very impressed with their responsiveness. They tried to troubleshoot a bit over the phone, but we realized it was something that would require a technician. A technician was, thankfully, able to get out to our house within the same day. He was very good at explaining what was going on with the boiler and quickly addressed the issue. He also provided us some tips on how to prevent the same problems from occurring in the future. Overall, our experience with Novel Care and the technician that came to the house was excellent. Would call them again and recommend to them to others.
- Approximate cost of services:
- $700.00
- Company Response
Thank you so much for taking the time to write this review! Our whole team really appreciates your kind words and your continued business support. We look forward to working with you again in the future!