Aurora Windows & Doors

Windows & Doors Installation & Service
Oshawa ON L1H 1C5
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Jeff G
Jeff G
1 review Bowmanville, ON
0/10

New Windows

Use this company if you want water damage after paying them to install new windows. This is what I found after Vitoli said he was done. If you dont have a 20 foot ladder to check their work dont use them. This company is not to be trusted

Approximate cost of services:
$10,000.00
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Company Response

Jeff, we would really appreciate it if you and your wife stop falsely accusing our company. You are both misrepresenting what really happened. You have no water damage with your windows and we are not to blame for the condition of your existing vinyl siding. We completed the work as outlined in your agreement and a brick to brick installation does not include adding drip edges. This is considered extra work and the manufacturer confirmed this with you. Vitali was nice enough to install one drip edge at no charge for you which you fail to acknowledge and show pictures of. The crew worked diligently until 9pm on your home. You tried to get them to do all this extra work for free by saying that it was on your initial agreement. We have already asked you and your wife Tara W to show us drip edges were part of the initial agreement and you have failed to do so. We offered to do the extra drip edges at a reasonable price and you refused.