Aurora Windows & Doors

Windows & Doors Installation & Service
241 King St E Oshawa ON L1H 1C5
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Best of 2020 winner 4 timesBest of 2020winner 4 times

Reviews for Aurora Windows & Doors

Average customer rating:
9.7 10 (144 reviews)

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Private User
Private User
Private User reviews Oshawa, ON
8/10

Entry door install

Very pleased with the help designing, color choice, etc. and quality of door.
They did make quite a dust mess in the house without warning and without using any plastic sheeting.

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Company Response

We sincerely want to thank you for taking the time to review our work. We here at Aurora Windows and Doors Ltd appreciate customers such as yourself and want to apologize for the inconvenience caused. Since this is a renovation project that involves removal of old door and installation of new door some dust and mess is unavoidable.

Private User
Private User
Private User reviews Oshawa, ON
8/10

Good product, but can do better

The salesperson came to discuss the project and cost. I am happy with everything except the installers! They were not that friendly. The guy removed the window shades and after windows were installed, I asked him to re-install the shades. He replied "don't you have a screwdriver to do it yourself?" and then he left!!! Is that a proper customer service?

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Company Response

Thank you for your review. Wereally appreciate the time you took to review our work. Our company policy does not permit us to reinstall any third party shutters, shades, blinds, hardware, alram, etc.

Private User
Private User
Private User reviews Oshawa, ON
9/10

Above and beyond - and great price

We had two patio doors to be replaced. One was a basement walk-out that was rotted around and we anticipated it would be a terrible problem. Much to our delight the installers did not even have a second thought - they were great and repaired the entire area and finished the installation with ease and in such a way that we will definitely not have any issues with this door again. Plus we love the doors, good quality. We plan to replace windows next year and will not hesitate to go straight to Aurora. Appreciate the no-nonsense approach!!

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Company Response

Thank you for you great review. We are truly glad that you loved our work. We'd love to do more business with you in the future.

Fran & Bill in Cobourg
Fran & Bill in Cobourg
1 review Cobourg, ON
10/10

Windows & Doors

We highly recommend this Company. We met with Sofia (Sales) in our home and Felix (President) at the showroom. They explained our options in detail and they did not try to influence us in any way. Vitaly came and took the measurements for all of our windows, a patio door and custom front door. Vitaly and Nick did the installation. They were extremely professional. Vitaly went out of his way to ensure that the leak we have had with our old patio door is no longer an issue. He also showed us how to properly open and maintain our new doors and windows. Both he andNick worked very hard and cleaned all areas of the house when the work was completed.

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Company Response

Thank you so much for leaving us such a great review. We are glad to hear that you're happy with our work.

T.Whyte
T.Whyte
4 reviews Toronto, ON
10/10

Satisfaction Guaranteed

Aurora windows and doors just installed two windows for me, and did a fantastic job. Here are a few of the things that impressed me most:

1. Customer satisfaction. These guys go out of their way to make sure you are 100% satisfied.
2. Excellent responsiveness from the beginning, to the very end. They always returned my phone calls, emails and texts quickly.
3. They go out of their way to try to match existing windows/framing where possible. In my case, they provided matching j-mould for no additional charge.
4. They are very neat and they completely clean up the work site when they are done. They are very attentive to ensuring property does not get damaged.
5. Price. Even with having one of highest review ratings, their prices were competitive.
6. The windows look amazing. The manufacturer they use makes great looking windows.

Out of these things, I hold item 1. above to be their best quality. In my case, I noticed something that wasn’t quite right. They immediately came out and advised what they were going to do to fix it. Shortly thereafter the repair was done.

I’m very happy with the end result and would not hesitate to use them for my next window installation. Thank you Felix and crew.

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Company Response

Thank you for your review. We really appreciate you taking the time to review our work. We'll be happy to do more business with you.

K&J
K&J
1 review Bowmanville, ON
10/10

Windows replacement

Amazing experience from beginning to end. Alon was magnificent with his service and the installers were efficient and friendly.

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Company Response

Thank you very much for your great review ,
Please be in touch with us for any future projects.
We will be always happy to hear from you!

Zkarh
Zkarh
1 review Oshawa, ON
10/10

Patio door

I replaced my patio door due to a leak. Aurora windows and doors really impressed me. Not only did they give me the best price but they made the entire process easy. My built in mini blinds look beautiful and no longer leak. Vitaly and his crew are true professionals. They took such good care of my home by covering up their work area and left my place spotless after. I highly recommend this company!

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Company Response

Thank you for taking your time to leave us such a great review. We at Aurora Windows and Doors value customers as yourself and hope that we can do more business with you in the future.

Spvalade in Bowmanville
Spvalade in Bowmanville
0 reviews Bowmanville, ON
10/10

25 windows and 2 doors

We just had our windows and 2 doors (one being a custom door) installed by Aurora windows and wow these guys are amazing! They worked quickly and finished the job a day earlier than anticipated. The first day they installed 22 out of 25 windows!! Very impressive. The finished job is outstanding. Also I would like to add that Alon was very helpful with us deciding what we wanted, he isn’t pushy at all and doesn’t try to get you to buy what you don’t need which makes the whole process a lot less stressful. Would definitely use This company again!!

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Company Response

Thanks for one of the most detailed reviews and
We are extremely happy to get such a great
Evaluation of our work.
Special thanks from Alon (sales)
And Vitaly (installation).
It was a great pleasure to deal with you,
And we will be more than happy to deal with you
Again.
Aurora Windows and doors.

Cotans in Richmond Hill
Cotans in Richmond Hill
0 reviews Richmond Hill, ON
10/10

Windows replacement

Thank you very much for your professionalism, honesty and hard working!
Specialists came on time! They did their job with perfect understanding and knowledge what they are doing! They changed seven windows for the half of the day!
And after all they cleaned everything and vacuumed the floor!
Great job and service!
Thank you very much one more time!
We strongly recommend this company!

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Company Response

Dear customer,
We , at AurorA windows and doors
Are very happy to deal with the customer like you!!!
Thank you very much for such a great evaluation
Of our services.
Will be always a great pleasure to deal with you again!

Special thanks from Alon (sales ) and
Vitaly (installation).

Kim in Oshawa
Kim in Oshawa
0 reviews Oshawa, ON
10/10

Excellent service, Excellent Quality

We had 4 windows and 1 door installed on October 22,2019. Firstly we were very impressed that the owner of the company gave us our quote and not a “salesman”. Aurora Windows do not try to up sell you. They quote exactly what you want. The installers did the work in one day. They were professional, courteous and cleaned and vacuumed the rooms. They cleaned up any debris including sweeping the driveway. We are so happy with Aurora Windows we plan on getting more work done by them in the spring. Very affordable also! Our windows and door looks beautiful

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Company Response

Thank you, Kim, for tour beautiful review. We are glad to hear that you are happy with our service. We'll be glad to do more business with you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aurora Windows & Doors

Aurora Windows and Doors Company in Oshawa and Montreal carry only high-quality name brand windows and doors. Whether you are renovating, redecorating, or building a new home or office, we can help you choose the right windows and doors for your needs. We are proud to say that we are one of the largest custom windows and doors retailers in Ontario and Quebec, providing services to numerous building contractors, businesses, and homeowners. We invite you to visit our showroom to learn more about how new windows and doors can change the look of your home or office. We supply and install custom windows, custom doors, sliding patio doors, garden doors, garage doors, California shutters.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
We supply and install vinyl, energy-efficient windows, custom fiberglass and steel doors, sliding patio and garden doors.
SERVICES
Supply and install custom windows and doors
BRANDS
Novatech, Dorplex, Cobra, Queens Doors, VinylPro Window System
SPECIALITIES
Supply and Install Vinyl Windows, Fiberglass and Steel Doors, and Sliding Patio Doors
WEBSITE
https://www.aurorawindows.ca/
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
DEBIT, VISA, MASTERCARD, CHEQUE, CASH
MEMBERSHIPS
BBB, ENERGY STAR
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime on Windows
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.