Aurora Windows & Doors

Windows & Doors Installation & Service
Oshawa ON L1H 1C5
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Reviews for Aurora Windows & Doors

Average customer rating:
9.7 10 (241 reviews)

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Johnnyb
Johnnyb
1 review Bowmanville, ON
10/10

Replace old doors

Excellent workmanship, clean install very professional
Cleaned areas after install, would highly recommend, love the fiberglass doors.

Approximate cost of services:
$14,000.00
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Company Response

Hi Johnnyb, thank you so much for taking the time to review our work! We truly appreciate it and we are thrilled to hear that you love your new doors.

If there is anything else we can assist you with, please do not hesitate to contact us.

Kind regards,
AW&D Team

@16Aurora16
@16Aurora16
1 review Whitby, ON
10/10

Complete Home Window Installation

We got a 10 out of 10 service from Aurora. Buying windows is a once in a lifetime purchase mostly. We met Felix who guided us through the process. He was top notch. During his home visit he anticipated our needs and expressed his ideas with true professionalism. Thank you Felix. You were a great help.
It came to installation time. Vitali and his son Max were on site doing the install. They worked in sync setting up the home (floor mats etc.) for the 3.5 day job. It is clear that they knew what they were doing. Vitali, with his 16 years experience, after me telling him how impressed I was at the quality of workmanship stated "Are you expecting anything different"?...Now that was first class... A gentleman who knows just how to deliver a quality job.
Needless to say, we are planning the replacement of our entry and patio doors in the spring... We will not bother to look for estimates from other companies... We will go straight to Aurora.

Approximate cost of services:
$24,000.00
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Company Response

Thank you so much for your thoughtful and detailed review! We are happy to hear about your positive experience with our team. Felix always goes above and beyond to make the process seamless for our customers and we're glad he was able to guide you effectively and anticipate your needs. It's also great to know that Vitali and Max delivered the high-quality workmanship and care we pride ourselves on.

We look forward to helping you with your doors in the spring. Thank you for choosing Aurora and for recognizing our teams commitment to excellence!

Kind regards,
AW&D Team

mkreid
mkreid
1 review Oshawa, ON
10/10

Terrific

Our experience with Aurora was fantastic right from the initial visit at the store to the final installation of our door. Felix was very knowledgeable and answered all our questions. The selections were incredible and the quality exceptional. Maxim, the installer with his son were extremely professional and very competent with their abilities. All aspects of their work was 5 star. Their cleanup was awesome. Except for the new door you would not know they were even here. We are very happy with our purchase and will recommend this company to everyone. Thank you very much! I expect we will be heading back for a new back door also. Thanks again. Well done!
Mark and Kim

Approximate cost of services:
$3,500.00
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Company Response

Thank you, mark and Kim, for your wonderful feedback! We're thrilled to hear about your fantastic experience with Felix and our installation crew. Your kind words mean so much to us and we're grateful for your recommendation. We look forward to helping you with your back door when the time comes!

Thanks again.
AW&D Team

Private User
Private User
2 reviews Oshawa, ON
10/10

Great Service, Great Workmanship

From the first estimate to the final day of installation, Aurora Windows was absolutely great to deal with and very professional. Their estimate was spot on and fair, and for 8 windows, a patio door, and a garage side door there was a lot of work to do. But everything was completed in the time expected, they kept the work area clean, and took the time to explain how everything worked. Definitely a positive difference in the house with the new windows, which are high quality. Great service, great workmanship, and quality products. Would definitely hire them again!

Approximate cost of services:
$16,000.00
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Company Response

Thank you so much for your kind words! We’re thrilled to hear you’re happy with the service, workmanship, and quality of our products. It's always a pleasure, and we’d be happy to help again in the future!

Kind regards,
AW&D Team

Fran & Bill in Grafton
Fran & Bill in Grafton
2 reviews Grafton, ON
10/10

Windows

Repeat Customers. Highly recommend this company. Sofia, Sales Representative, is very personable and knowledgeable. Vitali installed the windows on our previous home and this home. He and Max were very efficient and did an excellent job. They completed the work quickly and left our home the way they found it. Love the windows!

Approximate cost of services:
$18,000.00
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Company Response

Dear Fran & Bill,

We're thrilled to hear that you had a great experience and that you love your new windows. We truly appreciate your recommendation. Thank you for taking the time to give us this review and for your continued loyalty. It's always a pleasure to assist you!

Warm regards,
AW&D Team

Private User
Private User
1 review Newcastle, ON
10/10

Windows and doora

Amazing service. The installers have been terrific to work with and so friendly and respectful of my home. The windows are stunning!!!
I am so beyond happy with everything that Aurora windows and doors have done right from meeting Sofia to the finishing touches.

Approximate cost of services:
$26,000.00
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Company Response

Thank you for reviewing our work. We are glad to hear you love your new windows. A big thank you from all our staff

Tony
Tony
1 review Barrie, ON
10/10

Windows installation

I am very happy wifh Aurora Windows.
Alon salesman answered to all my questions and provided very affordable prise.
Vitaly did great instalation job.

Approximate cost of services:
$8,000.00
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Company Response

Thank you so much for your kind words! We're delighted to hear that you had a great experience. Alon and Vitaly are indeed valuable members of our team, and we’re pleased they were able to meet your expectations. Enjoy your new windows!

If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. Enjoy your new windows!

Warm regards,
AW&D

natalie.macdonald
natalie.macdonald
1 review Ajax, ON
10/10

Basement Windows

We recently had basement windows installed by Aurora Windows. About 5 years ago they also installed all the main level windows and doors in our house. This company is competitively priced, but more importantly, does excellent work. We are grateful to Alon for all his support throughout the installation process. He and the staff provide prompt, courteous replies to questions. We are happy to support independent, local businesses who can match, or beat, the big box stores in price and customer service.
Natalie & Craig

Approximate cost of services:
$2,700.00
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Company Response

Thank you so much for your continued trust in Aurora Windows. We are thrilled to hear about your satisfaction with both the recent basement window installation and the previous work we did on your main level windows and doors.

We strive to provide exceptional service, and it’s wonderful to know that Alon and our team were able to support you throughout the process. We truly appreciate your support of independent, local businesses like ours. Your feedback encourages us to keep delivering the best possible service to our valued customers.

Warm regards,
AWD

Anoop in Whitby
Anoop in Whitby
1 review Whitby, ON
10/10

Windows and Door replacement

These folks are the best I dealt with by quite a margin. Just for context I contacted about 5 different contractors to get a quote. Most play the game of quoting high and waiting for you to get other prices to then lower theirs. Frankly I can't stand that, you should give your best competitive quote upfront, which is exactly what Alon did, I like his honest no nonsense approach. He also explained in great detail how I can improve things now that in replacing windows and doors. So the sales was excellent.

The service was also top class, Vitaly and his team true professionals, the finishing was good and the cleanup was spotless. My rooms upstairs are so much warmer now with the new windows.

Support is one of the main criteria most companies fall behind on, the guys are awesome. I had a small concern/query and it was immediately addressed holding true to their warranty. Windows and doors are a big investment I am glad I went with them. If you thinking about an upgrade, go ahead and contact these guys. They are the best!

Approximate cost of services:
$10,000.00
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Company Response

Thank you Anoop! We are thrilled to hear that you had such a positive experience with our team. It's wonderful to know that our upfront and honest approach to quoting resonated with you, and that Alon's guidance was helpful in making your decision.

We take great pride in our work, so hearing that Vitali and his team provided top-class service makes us very happy! Customer support is a cornerstone of our business, and we're glad we could promptly address your concerns and uphold our warranty promise. Your satisfaction means the world to us, and we're delighted you are happy with your investment.

Thank you for recommending us! If you need any further assistance or have more questions in the future, please don't hesitate to reach out.

Warm regards,
AWD

Private User
Private User
Private User reviews , ON
10/10

New windows

Great experience! Sales rep was very good and adjusted to our needs. The installers were father and son team and were OUTSTANDING! they did a great job, were clean and courteous. Highly recommend this company for your window needs!

Approximate cost of services:
$10.00
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Company Response

Thank you for sharing your positive experience with us! We're happy to hear that you had such a great experience working with our team. Our father and son team work hard to ensure your satisfaction.

Your recommendation means a lot to us! We are here to assist you with any future needs. Enjoy your new windows!

Warm regards,
AWD

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aurora Windows & Doors

Aurora Windows and Doors Company in Oshawa and Montreal carry only high-quality name brand windows and doors. Whether you are renovating, redecorating, or building a new home or office, we can help you choose the right windows and doors for your needs. We are proud to say that we are one of the largest custom windows and doors retailers in Ontario and Quebec, providing services to numerous building contractors, businesses, and homeowners. We invite you to visit our showroom to learn more about how new windows and doors can change the look of your home or office. We supply and install custom windows, custom doors, sliding patio doors, garden doors, california shutters.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
We supply and install vinyl, energy-efficient windows, custom fiberglass and steel doors, sliding patio and garden doors.
SERVICES
Supply and install custom windows and doors
BRANDS
Novatech, Dorplex, Palma Doors, Queens Doors, VinylPro Window System, Vista Patio Doors, Verre SelecT, Trimlite, Vinylbilt
SPECIALITIES
Supply and Install Vinyl Windows, Fiberglass and Steel Doors, and Sliding Patio Doors
WEBSITE
https://www.aurorawindows.ca/
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
E-TRANSFER, DEBIT, VISA, MASTERCARD, CHEQUE, CASH
MEMBERSHIPS
BBB, ENERGY STAR
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime on Windows
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.