Researched and chose this company based on positive BBB rating and reasonable price. Drive was ripped out on July 14, paid half up front. Was advised that paving would occur by beginning of September. After 4 calls and four promises to show up, driveway was still not paved by October 15th. Finally got action when I emailed Alan and threatened BBB complaint and small claims court. Pave Guard showed up a few days later, as night was falling and did job in the dark.
Results? Driveway is finally paved. It has some ridges and uneven areas. We shall see how it holds up over the winter. Not impressed with this company's response time, follow-up or excuses. Hopefully I will not need to contact them to return for warranty work, as I doubt I can count on their follow-through.
- Approximate cost of services:
- $1,300.00