Smart Space

Home Automation
10-6325 12 Street SE Calgary AB T2H 2K1
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83%

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Reviews for Smart Space

Average customer rating:
9.6 10 (32 reviews)

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Porter E. from Calgary
Porter E. from Calgary
2 reviews Calgary, AB
10/10

AV Systems for 2 Large Homes

We have had our two most recent principal residences fully outfitted by Geoff and SmartSpace. Our experience has been excellent.

Right from the outset they were professional. First a detailed walkthrough with Geoff onsite, going over goals and expectations, general concepts and small details. Next we were given an itemized breakout estimating costs. Any changes to the estimate produced change orders that were easy to understand and required signature. The installers were polite, well-groomed, and were not profane. They were even tidy, and cleaned up their work area once completed. The final products were reviewed fully by Geoff himself. Finally, any service issues were/are handled quickly and efficiently.

These guys are professional... and I would say our installations were fairly complicated. Both homes had retractable art screen televisions, units and sound mounted in the kitchen, gym, great room, master, ensuite, office, patio, and full media room build-out. We would not hesitate to recommend SmartSpace and Geoff.

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Company Response

Hi There,

Thank you so much for the review and for your continued support. This project was such a good example of how you can utilize technology throughout your house without having to look at it every day. The motorized artwork covering your television coupled with the paint-matched speakers make this one of my favorite "stealth" installs we've done. Thanks again and take care. -Geoff

JCM
JCM
13 reviews CALGARY, AB
3/10

Home Theatre

Our home has a home theatre installed with the drop down screen/projection system. While the system and several remotes are slick in their appearance...the tech rushed thru operation of the remotes and the countless buttons. A couple of years later, the lamp started to dim and a replacement was required. Called Smartspace....high turnover in staff and no one there had any record of our past dealings. Tech came out and he replaced the bulb but charged us $700 to do so. We didn't have a choice as there was no alternative in the market. Would not recommend.

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Company Response

Hello JCM,

I'm sorry for your frustration. We do strive to ensure all clients receive ample training on the operation of their systems. If you still have concerns regarding the operation of your system I would be happy to discuss them with you.

As for the cost of replacement projector lamps, they certainly can be a costly surprise but unlike modern televisions, projectors do have an aspect of recurring cost that is unavoidable. We only supply replacement lamps approved by the original manufacturer of your projector. There are certainly less expensive options available but we feel the lack of accountability when dealing with the "knock off" companies is not worth the savings.

I can appreciate your frustration and would like to discuss your concerns further if you'd be willing to reach out.

Take care,

Geoffrey Gay
General Manager
smartSPACE Technologies
geoff@smartspacetech.ca
403.539.9580

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Smart Space

A/ V, Home Theatre, Home Automation, Motorized Blinds, Lighting Control, and Security Camera Systems. We take on jobs of all sizes. Give us a call to arrange a tour of our Calgary showroom and put your project in motion.
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