High Efficiency Cooling & Heating Inc

We received services from High Efficiency on two separate occasions this year - one for our A/C in the summer and recently for a furnace noise problem which both resulted in quick response times and consultations for installation of our A/C and replacement of our inducer motor. Our Service Technician, Jason for BOTH occasions were exceptionally professional, knowledgeable and efficient. He goes above and beyond in explaining what needs to be done, the process/approach he will be taking and provides tips and suggestions on how to prolong the life of the A/C unit, furnace, and what to look for when troubleshooting for error messages! What more can I say about his service? It's amazing! I highly recommend High Efficiency and Service Technician, Jason to everyone! (I promise you won't regret making this choice!). Thank you High Efficiency!!

Woke up to the furnace not working and house was 18C and getting colder. Jason called back with 30 min and suggested some things to check. I was able. to get it going again but found there was corrosion on the gas valve. He fixed it quickly and identified some items to follow up with Carrier on.

Furnace would not stay on for more than 5 minutes and was throwing codes. The Technician came and troubleshooted the issue and explained everything along the way.

Because of the nature of the problem and wanting to save me some money, the technician implemented some fixes to see if the issue could be resolved rather than suggesting I replace the furnace and exhaust as other companies recommended.

All in all, the problem was fixed without needing a new furnace and exhaust.

Used High Efficiency to do annual furnace maintenance. Job was very thorough and Jason took time to explain what was done and how my furnace rated. Jason arrived on time and took proper covid precautions. I purchased A/C from them as well and definitely recommend them.

Price includes HST
Jason was the serviceman. This is his third year coming to do the annual furnace and on demand hot water heater.
He does an excellent job. He is very thorough and explains things making sure we understand. He is very respectful and practiced the Covid protocols. We highly recommend Jason.
High efficiency is a great company too that is very responsive.

We’d been with another heating & cooling company for the past 15+ years and then the owner retired. We selected High Efficiency based on ratings and reviews on sites like HomeStars and weren’t disappointed.
They were professional, thorough, and we were very comfortable with the COVID-19 precautions they took.
Based on our experience, a neighbour used them and was also very pleased. We’ll definitely use them again.

Purchased a new Carrier furnace through Lowe’s. Install went very smoothly and the furnace is a great product. The install team were efficient and very careful install around the extensive model train set in the basement. Thanks very much.

High Efficiency Cooling & Heating gave us great service and value, for installation of a new furnace - including references for an energy audit and attic insulation upgrade. Charton took care of us, with expert recommendations on a furnace, as well as a clear explanation of the various home efficiency rebates available in 2020. The job was scheduled and completed within a day or two of signing the contract. The crew followed all standard COVID safety protocols as expected. HECH had replaced a furnace at my inlaw's house last year, which was also an excellent experience, and the reason we selected them for our job. Highly recommended.

Very professional and very knowledgeable. Prompt service. They even cleaned up all the mess they made. Charton addressed all my concerns. I highly recommend these guys for job well done.

I contacted High Efficiency H&C Inc for the furnace had rusted pipe issue. With their customer service is easy communicate and arranged a technician came to my home to replace that rusty part of the pipe.
Jason arrived on time and immediately went to the furnace to perform repairs. Throughout the process he focused on work and carefully inspected HVAC work system. He patiently explained everything to me after the work was completed, thanks Jason and highly recommend this company