We found water leaking from the air duct above the furnace when the air-con was on. I called Mr. Ting who explained to me the possible causes of the leaking and suggested to let their technician to come and check on it. The company was very efficient and arranged a technician to come on the same day during this peak season, which I do appreciate it.
The technician is pleasant, knowledgeable and patient. He ran up and down a few times from the basement to the outside to check the air-con carefully. He explained to us what the problem was after inspection. When I asked him questions on the operation of the air-con and the furnace, he explained to us clearly in details so that I understand more how to operate the air-con and the furnace properly. I would recommend this company to home owners who needs services/installation of air-cons/furnaces.
- Approximate cost of services:
- $111.00
- Company Response
Hi Lavender,
We are so glad to know you are happy with our service. we will keep up the good work.