Green Drop Lawns Ltd

Lawn Maintenance
Calgary AB T2A 2N9
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HomeStars
Lawn Maintenance
Green Drop Lawns Ltd
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51%

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Reviews by rating (past 12 months)

Reviews for Green Drop Lawns Ltd

Average customer rating:
5.4 10 (116 reviews)

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OldDim
OldDim
1 review Regina, SK
1/10

Snow Removal - Regina

Acceptable price and exceptional service for two seasons. On renewal for third season they demanded (this is the price take it or leave it) a 43% increase over the previous season. I understand the need and would accept an increase but not 43% at one time. Green Drops management would not budge on this so I have moved on

Approximate cost of services:
$1,000.00
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Disappointed
Disappointed
0 reviews Calgary, AB
0/10

WORST customer service

Tried speaking with customer service and had a VERY difficult time reaching anyone then was met with absolute contempt and rudeness. So many great lawn care companies out there that actually appreciate you business.

Approximate cost of services:
$450.00
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Very disappointed
Very disappointed
1 review Edmonton, AB
0/10

Lawn Care

They came twice, did whatever they did, we didn't even know they'd been there, and for 193.00 for just the front yard I thought they would come more than twice. My lawn looks no different or worse than what it did before I hired them to fix it. Save your money, you will not be satisfied.

Approximate cost of services:
$193.00
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Private User
Private User
Private User reviews Calgary, AB
8/10

Lawn Service

They have done a great job in keeping the weeds under control. The greenskeeper frequently addresses hard to reach areas by hand, to ensure full coverage. Generally we are happy with the service.

Approximate cost of services:
$200.00
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Erica in Medicine Hat
Erica in Medicine Hat
1 review Medicine Hat, AB
3/10

UNSATISFIED

After reading the reviews I'd say I have to agree with the unsatisfied customers. Last year was our first year using GD and I was quite pleased with the prompt service and the lack of weeds. This year on the other hand is a complete disaster. My husband called numerous occasions to have GD return to get rid of weeds that just happen to pop up. We have always told them to call before arriving as we have 2 small dogs that can easily escape. They finally arrived to only take pictures of the weeds and STILL TO DATE no return to spray. STILL WAITING.

Approximate cost of services:
$176.37
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Company Response

I am sorry to hear about your lawn care concerns. If you could please send your account information & detail concerns to greenkeeper@greendrop.com, we can have the appropriate person reach out to address. Thank you. Have a beautiful day.

Tse in Calgary
Tse in Calgary
1 review Calgary, AB
0/10

Green drop - Poor quality

GD can’t remove the weed and said, two kind of weeds that they can’t remove as those are very complicated, but it didn’t mention in their homepage.
My lawn still has lots dead grass. GD just comes to spray and went away.

I sent email to GD twice and asked for refund, but they just ignore it.

Approximate cost of services:
$472.00
1 of 1 people found this review helpful.
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Company Response

Hello: Thank you for bringing your concerns to our attention. Please send your account information & concerns to greenkeeper@greendrop.com and we can have the appropriate person reach out to address. Thank you. Have a beautiful day.

Sharon in Calgary
Sharon in Calgary
0 reviews Calgary, AB
0/10

Premium package

My husband and I paid for a premium package to get my mother’s lawn cared for. The technician who came pulled out the hose from the green drop truck, looked around and pulled the hose back. Then he drove around to the back and looked around and drove off. Then put a Greendrop sign that the work has been completed. Good thing my mom and the neighbor was watching this. You better believe I’ll be telling my friends about this! Got a refund but how disappointing is that?

Approximate cost of services:
$423.00
2 of 2 people found this review helpful.
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Company Response

Sharon: We are very sorry to hear of this. We take our business practices very seriously and will have this matter followed up with immediately. We however cannot find an account under your name. Can you please send your complaint & account information to greenkeeper@greendrop.com and we will get this to the appropriate person(s) to address. Thank you. Have a beautiful day.

Private User
Private User
Private User reviews Calgary, AB
0/10

GREEN DROP Lawns

If you want lots of weeds Green Drop is your company.
If you want a company that does not get back too you. Green Drop is your company. There only quick to charge your credit card. Do yourself a favor and go with another company.

Approximate cost of services:
$240.00
2 of 2 people found this review helpful.
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Company Response

We are sorry to hear that you are not happy with the services provided. We pride ourselves on making it beautiful outside. We would be more than happy to have your local manager reach out to discuss and correct these issues. Please send your account information to greenkeeper@greendrop.com and we will have that addressed. We look forward to the opportunity to service your outdoor space again in the future.

Sarah from Calgary
Sarah from Calgary
10 reviews Calgary, AB
9/10

Lawn Maintenance

We have been using Green Drop for the last 3 years. Our lawn is always very lush and a great colour. The staff let themselves into the yard and get on with their job. Always courteous and professional. Would definitely recommend!

Approximate cost of services:
$250.00
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Matthew from Edmonton
Matthew from Edmonton
1 review Edmonton, AB
0/10

Green Drop poor Service

I find that Green Drop Edmonton is very poor in either service or product quality. They spend literally 1-4 minutes "spraying" the yard for weeds and fertilizer but they weeds don't actually die and they just grow and grow so I end up having to pick them myself. My direct neighbor has a competitors service and I can always tell when they come because their product is strong smelling and I know its working because their lawn is weed free. I would recommend finding another service provider.

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
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Company Response

Matthew. Thank you for bringing your concerns to our attention. We would be more then happy to address them. If you could send your account information (full name, address, phone number) to greenkeeper@greendrop.com we will get the Edmonton manager to contact you to discuss. We look forward to speaking with you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Green Drop Lawns Ltd

Green Drop provides guaranteed residential lawn and tree care services, and helps keep the Canadian landscape healthy and beautiful. Since 1980, Green Drop has grown (and grown! ) to become one of Canada’s largest residential service companies. We lead the industry in sustainable practices and customer focused service. Canada is ...
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