Vacuum Specialists

Vacuum Sales & Service
3103 Centre Street NW Calgary AB T2E 2X3
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92%

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Reviews by rating (past 12 months)
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Best of 2019 winner 6 timesBest of 2019winner 6 times

Reviews for Vacuum Specialists

Average customer rating:
9.5 10 (84 reviews)

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Joe
Joe
3 reviews Calgary, AB
8/10

Owner Involvement Made For a Good Experience

I initially had a little trouble with the purchase of a power head for my central vacuum system, but once senior management got involved everything was sorted out.

Be cautious of what the sales people are telling you and verify the information and you should have no issues dealing with Vacuum Specialists.

Dealing with senior management was a great experience.

Review has 1 previous version
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Company Response

We appreciate your business Joe and are pleased that everything was sorted out to your satisfaction. Thanks again for your understanding and support.

Vacuum Specialists
https://vacuumspecialists.com/
403-277-5511

Private User
Private User
Private User reviews Okotoks, AB
10/10

New Vacuum system purchased and installed by SW Vacuum Specialist staff.

Abdoo was informative, helpful and assisted me in selecting a quality vacuum at a fair price. Service tech Moe was outstanding during installation especially after experiencing some unknown existing plugged lines, broken outlet wires etc. Both were friendly, personable and I highly recommend this company.

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Company Response

Thank you for your business and the kind review. The staff are well trained and constantly improving their skills and public relations knowledge. We appreciate your support and do our best to offer the best price with a friendly and respectful attitude. Thanks again.

Vacuum Specialists
https://vacuumspecialists.com/
403-277-5511

Garbeau in Calgary
Garbeau in Calgary
1 review Calgary, AB
10/10

Great Customer Care

I bought an Electrolux and I was given a full explanation of its value and best use - Greg is a great sales person with excellent customer care! I will definitely return to this store.

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Company Response

Hi Garbeau. Thank you for the nice comments. We appreciate your business and look forward to helping you with any of your vacuum needs in the future.

Vacuum Specialists
https://vacuumspecialists.com/
403-277-5511

JM in Calgary
JM in Calgary
1 review Calgary, AB
10/10

BEST CUSTOMER SERVICE

We are thourghly impressed with the customer service we have received in the last year and half. We would definitely recommend purchasing a vacuum from them. Their customer service is awesome!

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Company Response

That's great JM. We sure appreciate your business and hope that you will someday return for any future vacuum requirements. We are one of Canada's largest vacuum companies. We have always made customer service a top priority. Your review suggests that we are doing things right and will continue to live up to your expectations. Thank you for your support JM.

Vacuum Specialists
https://vacuumspecialists.com/
403-277-5511

Chris in Calgary
Chris in Calgary
1 review Calgary, AB
10/10

Excellent Service

I had Vacuum Specialists come in today to fix my central vac system.
I was very impressed with the professionalism, courtesy and knowledge displayed by Mohammad.
He methodically checked the system and resolved the issue in a timely manner.
I would definitely use Vacuum Specialists again and recommend them for their high standards.

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Company Response

Thank you Chris for your support and kind, informative review. Our installers are very experienced and well trained placing at the top of their profession. Your recommendations are important to us so please have anyone you send mention you sent them. Moe works hard and is very thorough. His work is first class and he will be pleased that you made mention of his efforts. Thanks again for choosing the Vacuum Specialists.

Vacuum Specialists
https://vacuumspecialists.com/
403-277-5511

Bradley Chapman in Calgary
Bradley Chapman in Calgary
1 review Calgary, AB
10/10

Residential vacuum installation

Top shelf, friendly service. No pressure sales but very knowledgeable and honest. Installation of the cannister was the very next day and again; super friendly and professional. I will only deal with these guys for any vacuum needs in the future. Thank you again guys!

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Company Response

Thanks Bradley. We always try to be respectful and honest with our customers. Treat people as we'd like to be treated. Friendly service with informative answers to your questions and good advice. Thank you again for your business.

Vacuum Specialists
https://vacuumspecialists.com/
403-277-5511

MKPuglia in Calgary
MKPuglia in Calgary
1 review Calgary, AB
10/10

Updating vacuum equipment

Our recent 2 hour information session with Yusef was spent discovering (and eventually purchasing) the vacuum system that suited our needs. He was knowledgable, very patient and he quickly understood what we needed. What a contrast from the department or big box department stores! It was probably our best retail experience of 2017.
Do yourself a favour and shop here.

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Company Response

Thank you MK. Your business and kind review are appreciated. We do claim to be the Vacuum Specialists and very work hard to live up to customers expectations.

Vacuum Specialists
https://vacuumspecialists.com/
403-277-5511

MyronD in Calgary
MyronD in Calgary
1 review Calgary, AB
10/10

Replace Central Vacuum Accessories

Greg was very helpful finding quality maintainable replacement accessories for my vacuflo. Got the sebo et-1 and Wessel Werk power nozzles. Taught me some useful maintenance for my vacuum too. He was flexible and easy to deal with even when I had to rush away part way through our interaction to pick up my daughter. No excessive salesmanship just useful information. Nice to go into a store where the people working there know their product and have your interests in mind, not a personal commission. (the new sebo power nozzle is a dream to use and cleans far better than to the turbo cat zoom it replaced. The wessel werk stair tool is easier to use than the Rugrat.

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Company Response

Fantastic review Myron. We greatly appreciate your business. In todays market people are looking for more than just a good price. We provide many years of knowledge and experience along with some friendly advice to help our customers make their preferred decisions. You are correct as we do not employ commission sales staff. We prefer to concentrate on the customers needs and their understanding of the products available to them regardless of the selling price. Your satisfaction and happiness are number one. Thank you for your recommendation.

Vacuum Specialists
https://vacuumspecialists.com/
403-277-5511

terry rowley in Quesnel
terry rowley in Quesnel
1 review Quesnel, BC
10/10

Royal Carpet cleaner

I bought a Royal carpet cleaner the other day. Fantastic carpet cleaner!!!!!! Sucks up the dirt and water excellent. Carpets are left quite dry and really clean. Couldn't ask for a better machine. I went over my carpets as stated in the brochure and it sucked stains out like you wouldn't believe!!!!
The staff at Vacuum specialists and super helpful and Greg - is a great person to deal with. My daughter was there last week with a vacuflo to be repaired and they said they could do it but gave her options and lots of information. She left with the better deal - a new hose and power head.
Deal with this company!!! You won't be disappointed - fantastic company and even more fantastic people!!!!!

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Private User
Private User
Private User reviews Calgary, AB
10/10

Excellent Service (as always)...

We have been a Vacuum Specialists customer for around 20 years and yesterday is the first time we needed servicing of anything. The issue was with a new power head that we had purchased a few months ago (related to the rotating brushes) and as I had hoped the service was BETTER THAN EXCELLENT!!!

It was very nice to see that they 110% stand behind their quality products and as busy as the shop was yesterday I was in and out in less than 15 minutes!

THANKS THANKS THANKS for living up to (even exceeding) my expectations. I strongly recommend the Vacuum Specialists.

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Company Response

Thank you very much for the stellar review. We appreciate it and genuinely value your business. We offer quick and professional service with a low price guarantee. We're so pleased that your experience with the Vacuum Specialists has and continues to be a positive one. We appreciate your continued support. Thanks again for making us the #1 vacuum store in Canada.

Vacuum Specialists
https://vacuumspecialists.com/
403-277-5511

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Vacuum Specialists

Vacuum Specialists - Sales & Service

CATEGORIES
Vacuum Sales & Service
WEBSITE
http://www.vacuumspecialists.com/
YEAR ESTABLISHED
1985
NUMBER OF EMPLOYEES
30
PAYMENT METHOD
Cash. Interac, VISA, Mastercard, American Express, Cheque, Paypal .
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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