The Comfort Shoppe

I have dealt with The Comfort Shoppe for the boiler in my investment property for a few years now so when we wanted to install a new water heater we went to the store to discuss options. A recommendation was made to install a tankless model based on the limited space. Initially we were going to do a rent to own program but we later decided to pay for the unit. The appointment was booked and the technicians showed up within minutes of the specified time. They lay down drop clothes to ensure a mess was not made with their boots. Because I could not be at the property all day one of the techs took my cellphone number and promptly texted me to ensure we could communicate as necessary. I checked in with them a few times throughout the day and they gave me a timeline of completion so that I could inspect the job and make payment. The tech took the time to explain further how the unit works and what temperature to set it at. I was impressed with the service and respect I received.