Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

Timber-Tech Stairs Ltd

Stair Builders
Calgary AB T2P 5E1
Write a Review
Write a Review

Recommended Professionals

98%(76 reviews)
91%(5 reviews)
91%(2 reviews)
98%(76 reviews)
91%(5 reviews)
91%(2 reviews)
HomeStars
Stair Builders
Timber-Tech Stairs Ltd
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

14%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Timber-Tech Stairs Ltd

Average customer rating:
4 10 (2 reviews)

Sort by

Kari Lynn Deering from Calgary
Kari Lynn Deering from Calgary
1 review Calgary, AB
8/10

new railings

I chose to use this company because I believe in supporting small family run business. I'm very happy with the product and the railing looks great. Their installer Nathan was happy to make any modifications or fixes on small work without a second thought. The only reason the score is a little lower is that I found I had to follow up and call to confirm things a little more than I felt I should have. They did deliver when they said they would which is a wonderful change in an industry that seems to have their own sense of time! To date there has been no follow-up.

Approximate cost of services:
$4,500.00
Was this review helpful?
C Cassin from Calgary
C Cassin from Calgary
2 reviews Calgary, AB

First Review

0/10

Stairs

This is not a company to entrust a project with. Cash before delivery, poor workmanship and absolutely the worst service people imaginable. I originally had a measure and build done with a contractor installing the stairs. The original set built didn't fit and were removed, torn apart, cut and glued back together. not a pleasant appearance after that procedure. A hardwood installer was hired to cover the stairs and complained about the rough stair build, and that it was the cause of finishing problems. A professional inspection is done, result.. treads running backwards, the initial rise and run is wrong. I called timber- tech and the estimator came out that day confirmed everything and remeasured, Gord told me he could get it redone completely, Removed, reinstalled and finished, I acknowledged this would be at my cost. The estimate was to be ready at weeks end. Today 6 weeks later after numerous calls and being put off time and time again, I call and am told he doesn't have time to do the job "My Bad". My experience tells me its all bad all the time and that they never have time to get it right and never will.
You will be much better served elsewhere.

Approximate cost of services:
$700.00
1 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Stair Builders pros in Calgary?