These people, although I was previously satisfied, will not even change a damaged sprinkler head in October during the closing off of my previously purchased system. They claim to not carry any parts at this time of year. They want to change it in the spring so as to charge for a service call, even though I easily open it up myself. When I complained, the woman could not care any less and they have permanently lost my business. Everything is fine as long as they receive their money for very little effort on their part.