Dufferin Iron & Railings

Railings
Toronto ON M6M 2R2
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Write a Review

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HomeStars
Railings
Dufferin Iron & Railings
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88%

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Reviews by rating (past 12 months)

Reviews for Dufferin Iron & Railings

Average customer rating:
9.6 10 (78 reviews)

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george in Scarborough
george in Scarborough
1 review Toronto, ON
10/10

Iron railing

My project was not large, but I received one hundred percent attention to detail. Excellent modifications were suggested that saved money and made the project better. The measurements taken were accurate, and the manufacture and installation first class. All dealings with the personnel were friendly and professional. I would not hesitate to recommend their services to anyone.

Approximate cost of services:
$1,500.00
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Company Response

Hello George.

Thanks for your kind words!
We are glad we could help to make your home a safer place for you both!

Have a great 2017.

Oliver

Dario Toso in Etobicoke
Dario Toso in Etobicoke
3 reviews Toronto, ON
10/10

Front stair railings

Great service and quality installation.
Made the railings match the existing porch railing.Once completed the clean up was impecable.We would recommend this to our friends and family.
Thanks Pat and Oliver!
Dario Toso
102 Rockwell Ave

Approximate cost of services:
$900.00
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Company Response

Hello Dario.
Thanks for your comments.
end of the day----gotta keep Mom happy and safe.
Have a great holiday season.

Regards.
Oliver

Private User
Private User
Private User reviews Toronto, ON
10/10

Exterior Front Porch Railing

There is something to be said about companies these days that only do one thing but do it extremely well. This is the case with Dufferin Iron and Railings as when it comes to wrought iron, they are truly masters of their craft. I am the type of guy that tends to do a lot of research and ask a lot of questions so this was no different when we needed railings for our new flagstone covered porch and steps. I probably drove Dennis crazy with all my questions but he patiently answered all of them and explained the different processes used in the industry eg galvanizing, powder coating vs painted and based on decades of experience, he explained why their company did things the way they do. He was very honest and after seeing the finished product of our installed railings with a custom design, I was not disappointed in my choice to go with them as I had spoken with and received quotes from multiple companies. Their pricing was highly competitive as well. I was given a realistic timeline and the job was completely within the range given and they showed up exactly on time when they scheduled the installation, which unfortunately has not been my experience with many other contractors I have used. The finished product is beautiful. Thank you Dufferin Iron and Railings! I will be very quick to recommend your company to my friends, family and neighbours as many people have commented on how great the railings look.

Approximate cost of services:
$2,800.00
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Company Response

We greatly appreciate the kind words and the work.
We will always be a phone call away!!
Thank you!

R M.
R M.
1 review Toronto, ON
10/10

Outdoor entry railings

We are very happy with Dufferin Iron and Railings. The library of railings on their website made the process very easy. They were very easy to deal with and delivered on time and budget with excellent quality. We were very surprised and pleased when both of our Dad's said - separately and unsolicited - the railings made our humble house "look better"

Approximate cost of services:
$1,400.00
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Company Response

And could it be that your house made our humble railings look better!
A perfect combination.

Thank you for your business and generous praise.

Have a great fall season---Oliver!!

Euan
Euan
6 reviews Toronto, ON
10/10

Front iron railings

Oliver was prompt at returning my call, quick to come out and provide a quote and was very competitive with his price. He was also very flexible with some delays we had. Install looks amazing very happy

Approximate cost of services:
$1,500.00
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Company Response

Hello Euan.
Thanks for the recommendation!
This crazy weather played havoc with a lot of our clients stonework.
We work with other trades as best as we can to overcome mutual challenges.
and yes----the railing looked great!!
Have an amazing summer.
Oliver

Brett in Toronto
Brett in Toronto
1 review Toronto, ON
10/10

Porch Railings

By far the best contractor we have had in the 25 years we've had this house! Every aspect of this project was well handled from the design support, quote, sizing and installation.

We asked for a few unusual things - a curved handle-rail with fancy ornamental elements, white paint, etc., all of which were listened to, refined (and improved) and delivered.

At no time did we feel pressured to make a decision.

Overall a great experience.

Approximate cost of services:
$2,000.00
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Company Response

Hello Brett!
Thank you for the acknowledgement!
It was a straight up job for a customer that knew what he wanted.
That always makes life easier for us-----and----it looked great!
Have a terrific summer.
Oliver

John Moore from Toronto
John Moore from Toronto
3 reviews Toronto, ON
9/10

Front stair railing

We are very happy with our new stair railing. While I originally specified a straight railing- Oliver suggested a curve railing would look better based on the structure of our stairs. And he was right. The railing looks great and blends well with the front steps and porch.

Nice people to work with.

Approximate cost of services:
$1,400.00
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Company Response

Thank you John.
When I talked to your wife-----she was also very happy with her new railing.
We appreciate your patronage and comments, and remember we are only a phone call away if you should need us in the future.
Kind regards.
Oliver & Company!

trishmanning66 in Toronto
trishmanning66 in Toronto
2 reviews Toronto, ON
10/10

A late thank you...

I love my iron railings installed last fall. Quick professional install and when there was some confusion over the order the job supervisor totally made it right and took a lot of stress of me. I am so glad I didn't go pre-fab. The custom rails have added so much to the curb appeal.

Approximate cost of services:
$1,300.00
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Company Response

Hello Trish!
I'm glad you are happy with the final result!
It looks perfect.
We are at your service anytime.

Regards.
Oliver

Patrick in Toronto
Patrick in Toronto
1 review Toronto, ON
3/10

Took our money then went missing

*Update: after posting this review we got a call from the company and a few weeks later the iron fence, railing and gate was installed.*

In August 2015 we got a quote for a railing and fence. We gave the go-ahead for the project, then in good faith mailed a $1,000 deposit cheque so the custom iron work could be ordered. The rest of the money was to be paid upon completion. Dufferin iron cashed our check November 6. It is now March 2016 and after repeated calls to Oliver on the status of our job we find our calls not returned, Oliver repeatedly answering and saying he'll call back in 10 minutes with the status of the job and then never calling back. We have never been in this position before but are now looking into getting a lawyer to get our money back as its apparent this job is bogus. Beware this company.

Review has 1 previous version
Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

The end to this story is----- a well done job that the client was very happy with and they paid the balance of the project without hesitation.
Somewhere between the initial contact, design changes, location changes---a serious of unfortunate events, the ball got dropped. Its hard to maintain a perfect record with thousands of installs over 45 years.
That being said, people have a right to their opinion----therefore we are on this forum. Ironically, we pay to have the right to have our customers critique us. That in itself shows the Company's integrity. It would be an even more interesting forum if we could start a column of clients for all contractors to be leery of for more reasons than I care to mention-----present company accepted!!
To finalize----Dufferin Iron has never absconded with anyones funds----and generally speaking we only ask for substantial deposits in extreme cases.!

In closing, this only inspires us to remain more diligent in meeting the needs of our clientele.

We remain at your service.

Oliver

Holland from Etobicoke
Holland from Etobicoke
4 reviews Toronto, ON
10/10

Front Railing

Dufferin Iron absoloutly went above and beyond our expectaions with quality and service of install. I would strongly recommend Dufferin Iron to friends and family. Dennis followed up prior to the install and after the install as well as extending service on his workmanship if any service is needed in the future.

Thank you

Approximate cost of services:
$0.00
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Company Response

Thank you for the accolades!
Its always a pleasure to service clients such as yourselves.
We remain at your service.
Regards, Dennis.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dufferin Iron & Railings

Dufferin Iron & Railings has proudly served the GTA since 1972. We manufacture and install custom wrought iron products such as iron railings, iron fences, iron gates, and iron balconies. NOTE: WE DO NOT DO WOOD OR ALUMINUM PRODUCTS. Check out our website's photo gallery that features over 500 pictures. ...
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