Very unhappy with this builder they forced us into a unfinished dirty home. The builder now gets 1 year to finish it properly and they abuse this. Essential after you get possession it is difficult to get things fixed as they only communicate to you by they warranty email. The builder misinformed about sq feet of the home and had to get lawyer involved to get barely anything back. Upon possession there are walls and baseboards in various stages of painting. The windows casing have glue and green tape throughout home.There are 7 windows with scratches and 2 glass inserts for stairwell with scratches. The stained maple raining has paint drips and poor paint cutting all over it. There was black tar in our carpet and a flooded basement carpet landing which the supervisor said was " unfortunate" and i had to clean on possession day for 2 hours. 5 cracked tiles and toilets that dont flush properly. Glass den doors that have 1 inch gap and dont close. They also installes 3/4 quartz in bathrooms instead of 1 1/4 quartz. The backplash is the wrong dye lot which is brown when we picked grey.
Ive spent hours cleaning up after there trades and still waiting for them to fix the paint issues and had there painter in for 2.5 days.
They have ceased all email communication with me and now i have to submit home warranty complaints
- Approximate cost of services:
- $700,000.00
- Company Response
Hello Daniel - We are very sorry to hear that you are frustrated and upset. Rest assured that we have not ceased communication with you. Parkwood values our relationships with our customers and is always here to assist when necessary. Should you wish to discuss any of your concerns further please do not hesitate to contact our warranty department.