Restoration Stained Glass Studio

Left this object with understanding that it would be done that afternoon. Not so. I was then told they didn't know when it would be done but would get back to me the next day. Next day came and no call back. On the third day I called and again was told that they didn't know when they would do it - Anyway I went back and claimed the object.
Good business practice would be to tell the customer if the job is just too low priority to do - or give them an expected completion date.

I used Restoration Stained Glass Studio last year to repair broken glass windows on two levels of our home. A previous contractor had been careless in removing the windows and cracked half of them. Plus, our window frames were in need of TLC as well. Joe and his staff worked meticulously to repair the damages and we're so happy we relied on Restoration. The staff are highly professional and Joe is someone you can trust to get the job done right. Joe oversees all the work and you can tell that restoring windows, especially stained glass windows, are his passion. We would recommend Joe and his team to anyone. Joe is honest, dependable and highly knowledgeable - all the things you look for in contractor but rarely ever find. Truly, a diamond in the rough. Thank you Joe !