Majesticon Windows And Doors, Inc.

Worst person to deal with. Firstly, he told me I would have to replace my whole bay window frame otherwise it wouldn’t look good because I was going from 5 Windows to 4. I agreed to pay the extra so we wouldn’t have any issues. When the installer was done he put tons of caulking. 6+ tubes of caulking. Looks terrible. The installer told me he had to put so much because there were big gaps. I told Oshin that’s why I paid extra to change the frame so it wasn’t gonna look bad and it did any way. There were three spots were the caulking was damaged and he accused me of touching the caulking. Said he would come back and fix it in two weeks when the caulking dried I paid him in full and said okay but I didn’t want to call and chase him. He said don’t worry, he’ would call me. Waited three weeks and nothing. I texted him 3 weeks later to find out when he was coming. He said to stop bugging him. He then said he promised before Xmas Nothing. Texted him Monday. No response. Called him Wednesday two days before Xmas and said I was bugging him again. Then said it’s too cold to caulk and he would come in Spring.. Did he not know what that it’s winter and it would be cold? Come on. Excuses. Every time I try to call him he hangs up on me. Then he told me he would only fix my window if I removed the review. Seriously. Gonna take him to court now. Do yourself a favour and go with anyone else!

Today after two months I just noticed some screws the installer put to hold up the trim without fixing them after or even telling me about it. Picture below. Now I have to pay to get those repaired. Incredible! Never stops. Good luck if you’re still going with them.

We replaced 10 windows with this company, we are extremely disappointed of the quality of the work. Please find the attached photos. We were told that this is a normal condition and we need to hire someone to fixing, painting and cleaning.

Additional details after long negotiation with the company (June 25):

During the installation, we were told that the painting could not be completed on the same day, and we need to contact Dan about the next steps. When Dan appeared in our house, two days after the installation, he said that even a new car from the dealer can come with scratches and he is ready to send us his man who will correct everything for a moderate fee. After two weeks of phone calls, we did not receive the required service.

Salesman Dan was excellent. Loved my windows until the white grills in them began to yellow. Called Majesticon and spoke to Ocean. He said that the manufacturing company covers the warranty and whatever they say rules. He then said that if i bought a car i wouldn't expect it to last forever. Guess i shouldn't of believed the 20 yr warranty i was told about which i spent almost $16000.00 for. Windows are 5 years old and they started going yellow after 3 years. i can only guess they'll get more and more yellow each year. Ocean then asked me to send him pictures of the windows and he'd contact manufacturer. With an attitude like that I don’t feel there's any hope of solving this problem. I never imagined that i’d end up with anything other than bright white grills that originally matched the window frame. Manufacturer has every Exclusion from Warranty that you can imagine. If something goes wrong with your windows you can guarantee it will be on that list. No fault to Majesticon other then i would of appreciated being warned about this issue so that i could of made a better decision in my purchase. Manufacturer wants $3462.89 to replace the windows. If they deem them defective we have to pay $745.80 for labour. I don't think it's fair to have to pay $745.80 every 3 years. That only covers 11 of my windows. What happens if all 18 window grills become yellow. The 11 windows look pathetic. So much for the 20 yr warranty.

Cost effective, and professionally done. The team was on time, and left no debris after they left. Very happy with the service.

They did excellent job. Clean and timely manner no mass no headache everything goes smoothly.

work done very professionally and clean and on time, all workers very friendly and polite.

The team was perfect and they did their job very well and as schedule. Installer was very responsible and expert. Our new window and doors look good and we are happy for the service that we received.

Very satisfied with the work and the clean up after the job was done and also happy with the service

They are very nice and friendly , and they did an excellent job, I'll highly recommend them to everyone.

I had windows replaced in two homes that I owned by majesticon and was very happy with the work that they did. I had some warranty work done on one window and they followed through and did the job. I would highly recommend them.