Our century-old Vancouver home developed a watery basement following a heavy downpour. Tim made a couple of diagnostic calls and delivered the news that we would need to do a complete reconstruction of our drainage system, which appeared to consist of the original drain tiles. Throughout the process Tim demonstrated his long experience and dedication to customer care to make a nearly two-month job as painless as possible. Tim is available 24/7 for all questions and concerns. His team were without fail pleasant and upbeat, despite spending their days in muddy trenches in foul weather. Importantly, the final cleanup was as close to perfect as possible. It is difficult to remember now the scenes of devastation that surrounded our home over the two months. To Tim, Robin, and the team: many thanks for taking such good care of us. You're stars!
- Approximate cost of services:
- $80,000.00
- Company Response
It was our pleasure assisting you and your wife. Thank you for your hospitality towards our crew and we hope you will contact us in the future for any other home repair needs you may have.
Thank you,
Tim & Team