I am a visual artist, and created a piece as a gift for someone's birthday and needed it quickly. They did it in 24 hrs. They have a huge selection of frames and mat colours, and helped me select a dynamite colour combination. When I picked it up, it was so beautifully done I almost cried. I was alone and had to take the TTC, and with the piece being fairly large, they made a makeshift carrying case for me. They definitely go the extra mile and gave me a discount. I will definitely go back in the future.