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Matrix Marble & Stone

Kitchen Planning & Renovation
Duncan BC V6B 1V9
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Write a Review

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54%

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Reviews by rating (past 12 months)

Reviews for Matrix Marble & Stone

Average customer rating:
6.3 10 (3 reviews)

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Private User
Private User
Private User reviews Powell River, BC
0/10

Fireplace, Counter tops and Master bath

Beautiful materials. Horrible service and workmanship.
Very expensive. Did not stand behind their work. Still discovering mistakes and slipped work months later. Buy materials from them. Hire professionals to install

Approximate cost of services:
$100,000.00
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Private User
Private User
Private User reviews Sooke, BC
10/10

Very pleased with BOTH my kitchens

I had 2 kitchens done in granite by Matrix. One was done beautifully with seams hidden. The second kitchen had a more subtle pattern in the granite, and the join was under the window, so... lots of light. Matrix has a certain joining method that is from Europe, and may be stronger etc., however, I did not like it at all. So, I contacted my sales person, Laura, who then got the Ivo Zanatta, the General Manager involved. He took time out of his busy schedule to personally supervise a site visit, and the replacement of the stone with a flush join as per my request.
I am happy to say that though I expected a tough fight, I got instead awesome customer service, reason and understanding, and fixing of my issue, simply and professionally.
I will actively recommend Matrix Marble, and Laura in sales. Other than their professionalism, Matrix Marble has a much larger selection of stone that I experienced when I was shopping for it.

Approximate cost of services:
$13,000.00
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Rod from Duncan
Rod from Duncan
11 reviews Duncan, BC

First Review

9/10

Kitchen Counter Top

We were redoing the kitchen and needed new counter tops. Originally we thought about the regular laminate type counters tops but decided to go more high end. Matrix had a great selection of granite and marble and the staff very helpful. Price was higher than we would like but the end product looks great.

Approximate cost of services:
$1,500.00
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