I called Maple Air because my furnace broke down in the middle of winter. I was desperate becuase of the time of year and used them because they were willing to fix it right away. The starter wasn't igniting on the furnace so it wasn't a big job but they responded immediately and they showed up that evening to fix it. Their reponsiveness, customer skills, and the quality of their work was fantastic. I dealt with Reza who also gave me some other recommendations and did a quick tune up on my furnace. I would use them again and definitely recommend.