Service Technician Neal was exceptional last year and I requested him again this year. He's thorough, educational, and performed the work as if it was his own. Too often I've seen technicians over the years simply vacuum inside the unit and check for water and they're done. With Neal I feel confident my unit has had the best service possible and I have the data he collected and explained to me what it all means recorded on my report. He gets a 10/10. I recommended Neal to my neighbor and her unresolved furnace humidifier pipe leak with several service calls was finally resolved when he visited. And I believe that's because he treated it as if it was his own home exposed to water leakage.
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- Company Response
Thank you so much for choosing Maple Air Inc for your Furnace Maintenance and leaving us such a positive review! We are glad to hear that you had a positive experience with Neal the technician. At Maple Air, our technical team is fully licensed, factory trained, and most importantly eager to provide quality service to our customers with respect and accountability. Please don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day Debbie!