Arpi's Industries Ltd

Extremely costly and not honestly. come to only estimate the situation costs about $372.75 and then told me that there are few parts need to be repaired, so I said ok, go ahead pls to repair them. Final I was told by them said they don't have those parts of my boiler brand, they don't carry them. That means they are unable to fix it. I was so frustrated at that time, I'm just wondering if they don't carry them why didn't they tell me at the first, they should asked me what brand of my boiler I have on the phone when I was first calling them or when the technician first came. the technician should knows it if the receptionist does't know. they charged me almost $400, then told me they don't have that brand parts. I feel awful! they are not honest! I felt so unfair at the moment, I called their manager but he wasn't very friendly on the phone! oh! totally disappointed about their service!!! if you can't fix the brand of my boiler, just tell me at the first. that charge was totally unfair for the innocent customers like us.

To respond: why I declined your offer? Please think about your attitude....think about the amount you offered.....do you think it is fair to a innocent costumer? I was calling your president to looking for justice! but disappointedly, she didn't care about her costumer! She only care about money! Don't treat your costumers like a beggar! We need fairness! Just like what I said, a good company should be a company can bear responsibility for the mistakes they made!!! Not like you did to retreat from your responsibility in this affair!!! Unfortunately, I'm so disappointed of your service!!!

Wanted A/C but ended up being quoted such a great deal on a furnace and a/c we went for it. Everyone with Arpi's was awesome from the estimator to the installers to the gal's in the office who helped with the rebate paperwork. Service and product is top notch and will use Arpi's every time!

I had asked for quotes on replacing a warranted hot water tank. One company had given me 3 quotes and said that I could not use warantee due to not being first owner in house. I questioned this fact and called Arpies - they called the manufacturer (and so had I) and verified the information - I followed up when I didn't believe the first company and found the warantee to be valid until May of this year - I had my water tank replaced that day for less money plus they are giving me the $ that the warrantee covers once they receive it. This is a good solid company that has been here for several years - they provide excellent service and are very trustworthy. The price was better even without the warrantee - they were honest and punctual. If I'd have gone with the other company I'd be out the warrantee money therefore costing me approx 1005. plus gst more. If pays to check around and not believe everything you are told.

After talking to Arpis after my heat exchanger went they have agreed to cut the cost of install and argue with the manufacturer about the piece that broke. Thanks for standing behind your product and standing up for you're customers.

Excellent technician. Quickly diagnosed the root cause of my broken furnace, even spent extra time identifying troubled subcomponent to minimize replacement part costs. Then he found a suitable substitute part (capacitor for inducer motor) in his truck and replaced it. All is running again perfectly I will use arpis again for sure.

I had a water leak from my air conditioning unit that rusted away my furnace and caused a minor gas leak. They were quick to respond and sent an estimator quickly to give us a quote on a new installed unit. Very friendly, and knowledgeable. price is reasonable and they were punctual.

We wanted to use the government rebates for furnaces in 2011 as they were coming to a close. After receiving 3 quotes, Arpi's came in comparably priced for an upgraded unit. They were able it install within a month and they did over 2 days. The installers were friendly, clean and on time, changing into inside shoes at the door to reduce the mess. The furnaces have alleviated the cold zones in the house, the basement and the living room. While these rooms are still a bit cooler, the new furnaces help with keeping a constant temperature. I'm sure just installing new furnaces would have helped this but upgrading the units, with the help of manufacturers rebates, added to this benefit.

We were selling my parents home as they could not take care of it by them selves anymore. Realtor suggested we have the furnace replaced as it was the original for the 50's. Arpi's technician replaced the furnace and humidifier in the time frame that was told to us. The work was nicely done and they cleaned up after themselves to my satisfaction without having me to tell them. I am rather picky when it comes down to things like that.

Paid nearly $800 for maintenance and they flooded my basement.

We had Arpi's in for maintenance and duct cleaning on Monday. They were there for six hours and they did clean the ducts but said they needed to make some repairs to our humidifier and would need to get parts. They were going to bring them and install them on Wednesday. The repairman on Wednesday (different than on Monday) said that the part he was told to bring would not work and he would need to leave and get a new one. He returned with the new piece and installed it. By Thursday evening we realized that the fully-finished room beside the furnace room was flooded. The carpet is ruined and likely the drywall too. We called Arpi's but were told that since we had turned the water off to the humidifier there was no need for immediate service and they would call back the next day. We are reasonable people but we are having a hard time understanding how a maintenance appointment could result in this kind of damage.